The rug came very quickly, within days of ordering. The rug looks great, has a nice thick wool pile. It's a thick carpet but it offers a good amount of cushion, especially with a carpet pad under it. The one complaint that I have is that it had a "carpet" smell. I received it about 10 days ago and I keep waiting for the smell to go away. I wasn't expecting a smell since it is a wool carpet but I guess it must be hard to avoid with carpets regardless of the material. I've been leaving my windows open for days and still I get the smell but it is going away, albeit slowly. Next time I purchase a rug I will look for something softer. All and all, I am satisfied with my purchase 10 days after receiving it. It would be helpful if Overstock had some kind of guide to describe how soft a carpet is and what kind of texture it has. I know this is a challenge since this is an online store, but, I just thought I'd mention it. Thank you Overstock for the helpful customer service and the quick delivery.
- How did the color on site compare with the actual product? The color was what I expected.
- Please tell us about the quality of the product. The quality of the product seems good--the piles are nice and thick. Seems durable.
- How accurate was the on site description of the product? Accurate. Would love to see description of texture and softness/hardness.