I received my new trash can on Friday October 23, 2009. It arrived just in time for a dinner party that I was having. It made a BIG hit!I love it, I love it, I love it! Also, my husband really likes it too! He thinks I am a little 'over the top' with the gadgets, but really likes this one!Mine didn't have any dents. It was packed so tight in the styrofoam, I don't see how it could get dented, unless the whole box was destroyed! It was easy to assemble, if you can call putting 4 size D batteries in the lid battery compartment & putting the bag around the plastic ring & putting the ring inside of the trash can & turning on the 'ON' button. It looks great! I love the fact that the bag fits inside of the can & you don't have an ugly bag hanging outside of the can.Other reviewers complained about the can being too short. It is actually the exact same height as my previous trash can. Also, others had complained that when you walk by it, the lid opens. I have mine in a high traffic area, and only once did it open when I didn't want it to, that was when I was standing directly in front of it, and right next to it. Other than that it hasn't just opened from walking past it.My only concern, and it has nothing to do with the trash can, is that I will have to watch who changes the bag because all of the electrical components are in the lid, and the lid should not be dropped! So, I will have to monitor who changes the bag :-)I love it, and would recommend it to anybody!