You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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We assume this refurbished model came with a bad battery. It never seemed to hold a charge as long as it should, and now after 3 months, it won't hold a charge at all! It charges, you turn it on and the light goes to amber, then push the button to Clean, the light goes to red immediately and the Roomba won't clean. We haven't been able to verify the battery as the issue with tech support, but assume we got a lemon. If the product had worked as advertised, it would be a great value, but this refurb was highly unsatisfactory. Add the cost of a replacement battery after 3 months, and the value is questionable. The product was also disappointingly scratched up when it arrived. We don't expect perfect condition on a refurbished model, but this one showed visible wear. It's worse now. Scratches easily going under furniture of the wrong height, though we've since learned to block it.
We purchased the sage green, refurbished iRobot vacuum. Nicknamed it "WALL-E." Rec'd it about 3 weeks ago with special "O Club" coupon of 17% off. What a deal! It was refurbished & a note came with it to say the charger life had been increased. It will clean for about 45-50 minutes on one charge. It is wonderful & we just have to empty out the little trash basket a few times during the cleaning. We use it to clean a couple of times a week...works well on carpet, heavy rugs & hard floors, etc.
Came all scratched up, but works fine. guess that what you egt with refurbished. Roombas are great, it totally picks up my dog's fur, which was getting out of control. Absolutely recommend it.
Was more than satisfied with my purchase of this Roomba. It is awesome. I would definitely recommend buying from Overstock. I have never been disappointed.
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