leg was broken upon delivery, poor quality, not comfortable, small in size, would not recommend

• Please tell us about the quality of the product. poor quality, leg was broken upon delivery
• How accurate was the on site description of the product? much smaller than I though

This sofa is perfect for our use. It is just an accent sofa (for looks). The seat is too firm for an everyday, tv watching sofa. But wow...for the price, it is quite wonderful.

• How did the color on site compare with the actual product? As expected
• Please tell us about the quality of the product. For the price, this was above and beyond expectation
• How accurate was the on site description of the product? good

The description and measurements of this piece fit the space and look I wanted - a seating area at the foot of the bed in the master. I read the description carefully, checked the dimensions of my space, and reviewed the customer comment (a negative one). When the compact sofa arrived, I was pleased with my choice. It fits the space perfectly, and from the time I removed the parts from the shipping box, it took about five minutes to assemble the sofa myself with no tools required. The cushions are firm on this sofa, but that's OK with us - we didn't want upholstery so soft that we'd feel unsupported. The pillows are described as having black stripes, and they do, but I couldn't see in the photo that they also have green stripes among the neutral grays. This works fine for our decor, but others may want to know. Fortunately, pillows are pretty easy to recover or remove altogether. Less than one week after I placed my order, the price on this sofa dropped by about $50. I called customer service, and the rep offered to give me store credit for the difference. When I asked for a refund of the difference to my credit card, he said he would "make an exception." I believe two things: (1) that the lower price should have been automatically passed to me without my having to request it and (2) that a refund of the difference should have been a clear option, not one I had to ask for. Since the call, the price difference has been credited to my card. Altogether, we are pleased with this purchase and would return to Overstock for future furniture buys. We would appreciate it if customer service reps would be instructed to provide credit card refunds directly instead of offering store credit as the presumed only option.

• How did the color on site compare with the actual product? Close to accurate on the couch, more green in the pillow stripes than anticipated
• Please tell us about the quality of the product. For the price, this was a good-quality piece of furniture
• How accurate was the on site description of the product? Very accurate