The delivery communication-excellent. Packaging perfect.
However, I believed I purchased Henckels made in Germany, Nowhere in the product description was it mentioned "MADE IN CHINA". This was an engagement gift - I informed recipient I was sending wonderful cutlery from Germany, I was very embarrassed. Suggested they return the product, and they are still considering. Overstock.com is terrific to work with. Where the item is made should be on EVERY product sold by you.
These knives are not good really good quality - they are just OK. The block looks sort of like gray plastic (painted with speckles like a garage floor) and the knives don't feel expensive in the hand (but they don't feel super cheap either). The steak knives, on the other hand, do feel cheap and there is no way I would put them out on the table for company. The handle is a foam-plastic type and the blade is not exactly flimsy, but sort of. The scissor is definitely cheap looking and feeling, but who buys these things for the scissors anyway... I bought these to replace a 7 year old Cuisinart set (also bought on Overstock!) and my old set feels and looks a lot better. I believe that Henckles has several product lines and my guess is that this is the cheap line. I tried using them, so I can't return them but I kick myself for buying these - I wish I had bought a nicer set. My advice is to not be swayed by the product brand and pass on this set.
Did some research on various types and brands of knives before making a choice, and chose this set due to being a veggie and fruit lover, and the price seemed average. I've had them for about a week. The set looks modern and sleek on my countertop, and the knives feel of quality when I use them. I'm not a professional chef, just an average kitchen joe, and the knives cut pretty well. They are not razor-blade sharp--but don't know if kitchen knives should be--the outer-skin on my green onions were left uncut, but tomatoes, cucumbers, and carrots were cut easily. The bread knife was great to have in this set, and works great! I do take care of them by sharpening and handwashing. I would buy them again.
I have ALWAYS wanted to purchase a J.A.Henckel knife set- but the price was ALWAYS out of sight. I purchased this 16 - piece on sale, and it is even better than I hope for! I Love the black block they are in, and just about every type of knife is in it you will ever need! My Husband is thrill has he has the Honor of ALL the carving on the Holidays! VERY PLEASED - You will be Too!
I read the reviews of these knives and was concerned but I am very pleased with the quality. The knives are very sturdy and made of high quality steel. They feel heavy in my hand but are very well balanced. I'm glad I made the purchase.
I couldn't be more happier with overstock. I saw a few bad reviews and I started to get worried because I never really order online from american companies. However, the product was delivered when they said it would be. The knives came in perfect shape and my fiance and mother-in-law absolutely love them! It cut through catfish like butter. I was tired of seeing them struggle with dull knives. I also cut chicken breast thin how you get it from the grocery store. I would definitely recommend these knives to anyone. It looks luxurious and also performs luxurious
Hello tiffany1015, this set is made in Germany. Thank you for shopping with us. Vicki Hoverstockcustomercare2 on Aug 10, 2014
Ok I see contradictive answers were this product is made Germany and China do these handles contain Melaniemhazelrig on May 9, 2013Please enter a valid question.Answer This Question
Checking the information that is available the item you are asking about is made in Germany.
Thank you for shopping Overstock.com, let us know if you have any additional questions.
overstockcustomercare1 on May 14, 2013
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