The delivery communication-excellent. Packaging perfect.
However, I believed I purchased Henckels made in Germany, Nowhere in the product description was it mentioned "MADE IN CHINA". This was an engagement gift - I informed recipient I was sending wonderful cutlery from Germany, I was very embarrassed. Suggested they return the product, and they are still considering. Overstock.com is terrific to work with. Where the item is made should be on EVERY product sold by you.
These knives are not good really good quality - they are just OK. The block looks sort of like gray plastic (painted with speckles like a garage floor) and the knives don't feel expensive in the hand (but they don't feel super cheap either). The steak knives, on the other hand, do feel cheap and there is no way I would put them out on the table for company. The handle is a foam-plastic type and the blade is not exactly flimsy, but sort of. The scissor is definitely cheap looking and feeling, but who buys these things for the scissors anyway... I bought these to replace a 7 year old Cuisinart set (also bought on Overstock!) and my old set feels and looks a lot better. I believe that Henckles has several product lines and my guess is that this is the cheap line. I tried using them, so I can't return them but I kick myself for buying these - I wish I had bought a nicer set. My advice is to not be swayed by the product brand and pass on this set.
Did some research on various types and brands of knives before making a choice, and chose this set due to being a veggie and fruit lover, and the price seemed average. I've had them for about a week. The set looks modern and sleek on my countertop, and the knives feel of quality when I use them. I'm not a professional chef, just an average kitchen joe, and the knives cut pretty well. They are not razor-blade sharp--but don't know if kitchen knives should be--the outer-skin on my green onions were left uncut, but tomatoes, cucumbers, and carrots were cut easily. The bread knife was great to have in this set, and works great! I do take care of them by sharpening and handwashing. I would buy them again.
I have ALWAYS wanted to purchase a J.A.Henckel knife set- but the price was ALWAYS out of sight. I purchased this 16 - piece on sale, and it is even better than I hope for! I Love the black block they are in, and just about every type of knife is in it you will ever need! My Husband is thrill has he has the Honor of ALL the carving on the Holidays! VERY PLEASED - You will be Too!
We've had this knife set for about a month now. Before making the purchase, we checked out a lot of different sets. My husband is a sous chef and I love to cook, so it was time for an upgrade. We were using a Food Network knife block set that I had for several years. We checked out some block sets in the store and then narrowed it down to Wusthof and Henckles, and decided on this Henckle set because he thought it was the best value for the price. It's a definite upgrade from what we were using. I love that I can now easily slice through a tomato or a green pepper without having to saw at it! Another positive, for him, is the sharpening steel. The only thing that I am concerned with is how these knives will hold up. We do not put them in the dishwasher and he has noticed a small nick in one of them already. You also need to be sure to wash and dry them thouroughly right away because they will easily get rust spots.
I got these knives a few years ago to replace some cheapy ones I had that were on their last leg.
These knives are really nice. They have kept their quality perfectly for about 3 years now. No rust or stains. I don't ever put them in the dishwasher and I sharpen them when needed. They are VERY SHARP! Great product if you are looking for a good quality knife set on a budget. They look pretty sleek in the black butcher block as well.
How did the color on site compare with the actual product? Perfect
Please tell us about the quality of the product. Top Quality
How accurate was the on site description of the product? Very Accurate
I've only ever bought cheapy knives, so this purchase was a huge upgrade. I love the look this set has, very sharp and clean. I use about every knife in the set at least once a week. I have had these for about a year now and have been hand-washing and letting them dry in a dish rack, but no trouble with any rust spots. The one problem I do have is the 8" Chef's Knife came with a bent tip of the blade, which is really annoying and the reason this only gets 4 stars (would be 3, but since I never tried to return, I don't feel that I can dock them another star).
How did the color on site compare with the actual product? color matched the picture
Please tell us about the quality of the product. mostly good
Ok I see contradictive answers were this product is made Germany and China do these handles contain Melaniemhazelrig on May 9, 2013Please enter a valid question.Answer This Question
Checking the information that is available the item you are asking about is made in Germany.
Thank you for shopping Overstock.com, let us know if you have any additional questions.
overstockcustomercare1 on May 14, 2013
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