Rough time with this one--TWICE!
May 14, 2012
scottsf
from Racine, WI,
Rating:1.0
I bought 2 of these -1 each for my mother, and mother in law for Mothers Day. The concept is great, but the execution by the manufacturer was HORRIBLE! The first box was missing an entire bag of needed parts! (there were 2 bags in the second product) Also, neither box had sufficient instructions as what was provided only covered you about halfway at best of the assembly. I was able to complete the assembly after cobbling together some parts and figuring out what was needed. In the second adventure, there were actually EXTRA parts, including some that were on the list of included/necessary parts, but had ABSOLUTELY NO WAY of ever being used, given the engineering.construction of the product. Again, the instructions were extremely lacking, and it still was an effort of trial and error--VERY frustrating on a Mothers day where we want to get it done for her quickly. Also, the welding of a nut into the support pole seemed to be using a different size , so the entire structure was unstable ...
- How did the color on site compare with the actual product? yes
- Please tell us about the quality of the product. very poor
- How accurate was the on site description of the product? ok