As I noted, one join of the structure was not properly tightened. This made it impossible to close the upper joint and keep it closed. To repair, I would have had to disconnect five of the ten lights, remove the offset for the wiring, and tighten the nut. I had a contractor coming the next day to do the installation, or I would have returned the chandelier for a replacement. It's hung, and being on a 20-foot ceiling, nobody else knows of the problem.
Usually leaves our warehouse in 1-2 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
Expedited shipping details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
Type your tag below and press enter or comma.