You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Note:
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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We've ordered from Overstock many times and this was the first product we've ever returned. I can't rate it fairly based on the number of stars because we never fully took it out of the box. We had searched all over the place specifically for a chandelier that hangs by a downrod and not one that hangs by a chain. When we opened the box, we discovered that the downrod only went about halfway up and then connected to a chain which then attached to the ceiling fixture. If you don't mind a hanging chain, this is probably a great chandelier, especially for the price, but we ended up sending it back since it was not what we expected according to the picture. We ordered a different chandelier from Overstock instead and absolutely love it! (We got the antique bronze 3-light chandelier with an amber globe. It's beautiful in person!)
I was looking for a chandelier that was modern and sleek and I found it in this one. I had to wait a week to receive this product but it was relatively easy to put together. The instructions aren't great but it's easy enough to figure out. I happened to find this lamp on a different website but overstock still beat the price so I was happy about that. My husband hasn't installed it but he said that it wouldn't be difficult judging by the hardware. I found pendant lights to match for my kitchen so I am thrilled and can't wait to have it all up and working!!
How often do you shop at Overstock.com? Few times a year
After looking in stores for months for a new dining room fixture that we liked, looked modern and didn't break the bank, we found this one. It really looks great in our house! We had some difficulty in actually attaching it to the ceiling; it took more time and brain cells than we anticipated. Also, note that it arrives unassembled, so it takes time to get it together (and the instructions aren't great). Also, it says that is requires chandelier bulbs, so we were all set with the ones with the little bases. Not the case. It takes the regular light bulb base but with flames or something. We are using regular 60 watt bulbs which stick out of the top a little. Overall, we love it and feel we made a very good purchase.
How often do you shop at Overstock.com? Few times a year
We've bought other light from over stock & it was great, but not this one. This light needs full assemble which mean you have put it tigether first(with many parts) before you can install it which is quite some work. The workmanship on the light is just so so, few small bumps & not very smooth ring bar at the bottom. The "white marble" is also a misleading, they are just white glass. It's a nice looking light if you don't see it closely which was the reason we didn't return it, but I would not recommend to my friends.
How often do you shop at Overstock.com? Few times a year
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