I got this today and attempted to assemble one chair and promptly realized what poorly made piece of junk this set is. The wood is super cheap and the pre screwed holes to insert the screws are misaligned. I ended up screwing two of the screw through the wood (so cheap). After I realized that the first chair was a lost cause I called customer care and they told me Thwt they could replace the defective chair. Great, I thought, so I decided to move on to the table. I pulled out of of the chair legs and the damn leg snapped inhale and almost crushed my cat. Needless to say I immediately called customer care back and told them to refund my money.
I have splinters all over my hand and my fingers are raw from trying to tighten screws that would never go all the way in without ripping the wood in half. I'm in pain, I'm disappointed, and I'm pissed. Thank god their customer service is good otherwise I would rampaging down the streets and setting this table on fire,
How did the color on site compare with the actual product? Fine
Please tell us about the quality of the product. HORRIBLE
This is a cute dining set that is perfect for a kitchen. The table took 10 minutes to put together. The chairs, on the other hand, took some time; about an hour a piece. As other reviewers have mentioned, the set up directions could be better but if you look at the pictures carefully, you'll figure it out. I put the entire thing together by myself so it might be quicker (and easier) if you have two people. I was pleasantly surprised to find this set sturdier than I thought it would be. If set up is done correctly, there is no wobbling of the table or chairs. I am definitely happy with the purchase and highly recommend to anyone looking for a casual, everyday dinette.
How did the color on site compare with the actual product? Exact match
I found this dining piece to be just what was needed to lighten up my pantry way, both literally and figuratively. It's a nice size as opposed the old clunker of table I had before and it gives people a lot more room to get around. The table is an easy assembly. The chairs take a bit longer, but once you have done one, the others will take less time. The chairs are light yet very sturdy, up to 300 pounds. The product is made Malaysia. The wood comes from rubber trees, it's hard and doesn't shrink. Also, it is environmental friendly product in that the life of a rubber tree is about 18 years at which time they cut them and replant. Chairs come with comfortable cushions and it all looks just like the one on the web. Good luck!
Overall, I was pleased. I do consider my self quite handy, but this thing took about an hour and a half to put together. The style is clean and simple and everything fit together as it should. I had no problems and use this table everyday.
The only concern about this product is quality and how long it would last as it does not look strong and have to be careful in use. Quality is not great but that everything else is perfect. Looks great, fits well. value for the price.
Hello mrswong23, please contact the Customer Service department. That information is included at the bottom of every product page. Thank you for shopping with us. overstockcustomercare1 on May 23, 2013
One of our chairs broke beyond repair. May I order 1 chair as a replacement?jh1974 on Apr 21, 2013Please enter a valid question.Answer This Question
Hello jh1974! I am so sorry that one of your chairs broke. I see that you're currently working with Customer Care to get a new chair shipped. Please let us know if we can be of further assistance. Thanks for shopping with us.overstockcustomercare1 on Apr 26, 2013
One of the chair legs broke, and I'm trying to get the customer service phone number to get a replacement part. Does anyone have the customer service phone number?msoup on May 26, 2012Please enter a valid question.Answer This Question
what does it mean when the chair dimensions are different from the seat dimensionsmnmrmvma on Mar 18, 2012Please enter a valid question.Answer This Question
We apologize for the confusion regarding the measurements for the chairs. The correct measurement for the seat and chair is 17.32 inches wide x 16.5 inches deep x 35.5 inches high.overstockcustomercare1 on Mar 19, 2012
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