Preserve herbs, fruits, vegetables, and other consumables with this Weston food dehydrator. Offering 15 square feet of drying space, this stainless steel food dehydrator has ten chrome racks and a rear-mounted circulating system for easy operation. ...more
This product is excellent, however, if you are going to get it, make sure that you also order Weston Dehydrator Netting Roll. The netting roll is used to cover the trays so that you can actually dehydrate small items. The trays are designed for bigger items as you can clearly see in the picture, so Weston Dehydrator Netting Roll will keep your precious little items from dropping down in the unit. The unit is a little noisy, so prepare for that, however, it works GREAT!
How did the color on site compare with the actual product? Color was fine.
Please tell us about the quality of the product. Great quality.
How accurate was the on site description of the product? Perfect.
This dehydrator is an improvement from your average "ronco" type dehydrator. However, it has several irritating factors that make this a very negative item. Problems: 1. the trays are metal, which I like, BUT, the tray grids are at leat 1/2 inch wide and small items fall through easily, 2. IT"S NOISEY, running this thing is like having a badly tuned car idling in the kitchen, it's WAY to noisey, 3. it's big, takes up a lot of counter space. I could live with everything but the noise, I'll be returning this product.
Did the color match the color displayed onsite? na
How is the quality of the product? fair
Did the description onsite accurately describe the product? no
I really like this product because it is powerful and quick. Fruit dried in record time and it holds so much on the shelves. I did have a problem with the unit shutting off after first use and couldn't find the reset button. After a call to technical support, I was sent an email with pictures showing the location of the reset button (which would be difficult to find otherwise).Technical support said that it's important to allow enough space for air circulation around the unit to keep it from overheating. After resetting the button, we had no more problems.
I think this is a pain in the rear.I only had this thing for a few weeks and now it wont even turn on. I can't even find out why. I think this thing is a crappy over priced model I wish I bought the exaliber.
How did the color on site compare with the actual product? looked the same
Please tell us about the quality of the product. not as good as it looks.
How accurate was the on site description of the product? normal
I bought this dehydrator and 11 months later it broke. I had not sent in the warranty and it was not covered. They did tell me where to go to get parts, but the parts I was sent by another company do not match what was in the dehydrator, and since they are electronic I can not return them. No appliance repair place will work on it. I would not recommend this to anyone, unless you want a place to store pies.
How did the color on site compare with the actual product? Good
Please tell us about the quality of the product. poor
How accurate was the on site description of the product? good
I got this for drying herbs, veggies from the garden and making jerky and dog treats. So far I have been satisfied. Yes the trays have large holes - you will need to buy a stainless mesh or some other fix for small items, but I have used paper towels for herbs and foil for other items. This dehydrator has been running almost non-stop since I got it several weeks ago. It has worked great for making dried meat jerky for my dogs - I have dried lamb and beef hearts and livers, chicken and turkey breasts, sweet potatoes, and veggies like kale and bok choy and apples from our trees. I am looking forward to using it next spring and summer. It is a real money saver on dog treats as I would rather dry them at a lower temp than my oven can maintain. A downside is that you have to use the timer to get it to turn on, but I suppose that is a good safety feature. I agree with the reviewer that said the thermostat is not accurate - I just use the hottest setting for meats, and the mid to lowest for herbs and veggies, and middle setting for apples, sweet potatoes. There is a temp difference between the top and lower shelves of the dehydrator, but if you rotate trays occas it is not a big deal. I have used the cheap round plastic dehydrators and this is a huge improvement in terms of speed and capacity. I would recommend balancing your fan blades, and getting finer mesh for shelves if you need that.
How did the color on site compare with the actual product? Accurate
Please tell us about the quality of the product. Not a high end appliance - stainless steel very scratched - almost looked like it was recycled or repurposed. Pretty lightweight, but adequate to the task. Made in China is not my favorite phrase...
How accurate was the on site description of the product? okay
Are the racks removable so the unit can also be used to raise breads and make yoghurt?antinancy on Feb 17, 2014Please enter a valid question.Answer This Question
Hi antinancy, the racks are removable. In the manual they provide recipes for various breads and yogurts. Thanks for shopping with us. overstockcustomercare1 on Mar 3, 2014
Weston states this item has a 1 year warranty. Why would it not apply?
Isn't this item new?tallytacker on Oct 23, 2012Please enter a valid question.Answer This Question
This item is new. If it is warrantied by the manufacturer, then any problem that you have with the unit would need to be addressed to Weston. If you have any other questions, please let us know.overstockcustomercare1 on Oct 23, 2012
I need this fixed I just tossed 210.00 away for this and now I can't get it fixed??kewl0069 on Apr 8, 2013
Hello kewl0069, you should have been contacted by some one from our customer care team, thanks for shopping with us! overstockcustomercare1 on Apr 10, 2013
The Platinum Plan covers failures the manufacturer''s warranty doesn''t, such as failures due to power surges. After expiration of the manufacturer''s warranty, the Platinum Plan covers failures due to: power surges, mechanical and electrical breakdowns even from normal, everyday use, defects in materials and workmanship, normal wear and tear and internal heat and humidity. Your repair is covered 100 percent, including parts, labor, and 2-way shipping (if you are outside the 30 mile radius of the repair center). If it can''t be fixed, you''ll be reimbursed for 100 percent of the product''s purchase price credited to your Overstock.com account, so you can replace it. In-home service is available at no additional cost for products originally provided with that benefit in the original warranty. Platinum Protection also includes a "No-Lemon" Policy, and your coverage is fully transferable if you sell your product or give it as a gift. overstockcustomercare1 on Oct 11, 2012
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