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I read several reviews from other sites before buying this item. All commented on the flimsy design and typical problems, all true. When I bought this machine, I was replacing my Salton, combo Coffee/Cap/Espresso maker which I had for over 15 years and still makes amazing espresso. That machine was practically indestructible. So - buyer beware- If you can get past these issues (which I find minor), this machine makes great coffee, cappuccino & espresso. - Looks good but construction is very flimsy. Worst of all, the stem on the swing-out filter cup on the coffee side could be described as "delicate". I set up coffee in advance; so, that, the men in the household don't have to attempt to be gentle. I give it 6 months before it breaks. (that's with my precautions) - If you grind your own, too fine on the coffee side will cause a spill-over and a mess. (nice feature-at least when it happened to me-it shut the coffee maker off before all the water went through, which wasn't mentioned in the manual - yes - I read it) - Don't use more than 6 coffee scoops, this too, will cause a spill-over. - Common with home espresso makers - the steam allowance for scalding milk is too short. My advice is make the espresso- then run another cycle for cappuccino milk. - Takes time and practice to learn its quirks (true with most appliances) What's good -- ALL THE BELLS AND WHISTLES AT THE BEST PRICE.
I hate it and don't use it, Takes a lot of space, Frotter is super loud, Parts are cheap, plastic, But most importantly, The heating plate got rusted after just few months. And I don't use it every day, it looks like coffee stain, that you can't clean, or you are too lazy to clean, so it looks discusting. To frotte milk takes too much time, so I ended up buying a separate frotter, so I won't wake up whole apartament, and yes, it is NOT recommended to make less than 4 cups of coffee, so the rest it's a waste, if it's only for one person :( Overall, super short power cord you can hide inside of the unit, but that's the only good thing about it.
I have never owned a coffee machine before, however, my mother thought it was time! The West bend 3 in 1 is very easy to use, and I have been completely satisfied with it so far. I haven't tackled the espresso side as of yet, but it seems to be very user friendly. I would recommend the product to friends.
The only 3 in 1 I found. Works well, not 100% durable, but takes up little space & looks nice. Works for what I needed it for without having to spend $300.00
I've had this machine for a couple of months now and have had a lot of problems with it. When making regular coffee, it usually spills over and makes a big mess and the coffee ends up with grounds in it. On the rare occasions where it does work properly, the coffee is lukewarm, not hot at all. The espresso side seems to work okay, but the placement of things is awkward, plus the steamer doesn't last as long as it needs to. This is my first espresso machine so maybe they're all like that, I don't know. But I would not purchase this machine or recommend it to anyone. I plan on buying a different machine.
So far I have had great luck with this coffee machine. I have read other reviews that say it is a bit touchy and not very well put together so I am hoping that I don't have any issues with it, but so far it has served its purpose and done a great job for the price I paid. It was much cheaper than other models that I saw in stores.
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