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Showing 1-8 of 8 reviews for this product
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Great Concept but Diverter Not Made to Last
 from Northridge, CA,  Nov 23, 2012

The product is very easy to install; however, the diverter valve "broke" and caused a major leak between the valve and diverter. This resulted in the diverter spinning and so the shower head and hand held head did not work properly. I contacted Waterpik via email about this issue and they responded within 24 hours. The Rep suggested tightening the nut inside valve with a 5/16 Alan Wrench. I went out and bought one and it did not resolve the problem. I emailed again and they are sending a new diverter to me!!! I am very pleased that they did not put me through the wringer (require me to send back broken diverter in order to get a replacement). I am using plumber's tape as a temporary fix and the product really does improve water pressure (when it is not leaking). I just hope I do not run into the same problem in the future.

  • How did the color on site compare with the actual product? Exact
  • Please tell us about the quality of the product. All parts are very well made except for the diverter valve connection.
  • How accurate was the on site description of the product? Accurate
  • Would you recommend this to a friend? Yes
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Rating
Great replacement
 from Austin, TX,  Oct 30, 2012

I am a 71 year old grandmother who ususally calls my handyman over to fix things broken. I ordered this combination shower system and installed it myself while Brian was out of town. So easy and a quality product.

  • How did the color on site compare with the actual product? exact
  • Please tell us about the quality of the product. a quality product of excellent value
  • How accurate was the on site description of the product? very
  • Would you recommend this to a friend? Yes
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Rating
Waterpik Ecoflow Chrome
 from Grants pass, Oregon,  Dec 5, 2012

I am 70 and never installed anything by myself, was very easy. The spray shower head was a little higher than I thought it would be, but very pleased over all with arrival time, and product. I needed it for my 93 year mother who has a aide now to help her. So think this will work great

  • How did the color on site compare with the actual product? Great
  • Please tell us about the quality of the product. Very good
  • How accurate was the on site description of the product? Right on the number,
  • Would you recommend this to a friend? Yes
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Rating
Nice showerhead. easy to install
 from Burlington, VT,  Jul 14, 2013

Pros: - Easy to install -- took me less then five minutes to attach it - No leaking - Handheld shower massager is really convenient to have - Trickle setting is awesome to have when I'm shaving my legs Cons: - Puts out a lot of water when both heads are running - Switching between the settings can be awkward if your wall mount is high on your shower wall - Chrome-coated plastic -- we'll see how it lasts

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  • Would you recommend this to a friend? Yes
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Rating
Happy with this shower system
 from Seattle,  May 22, 2013

It took a few uses to figure out the right flow but love it now. A lot of shower head though if your shower is smaller in size

  • How did the color on site compare with the actual product? Chrome
  • Please tell us about the quality of the product. Nice
  • How accurate was the on site description of the product? Accurate
  • Would you recommend this to a friend? Yes
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Rating
Waterpik Ecoflow
 from TX,  May 4, 2013

I liked it, but forgot to order the valve control.

  • How did the color on site compare with the actual product? Accurate
  • Please tell us about the quality of the product. Good.
  • How accurate was the on site description of the product? Accurate
  • Would you recommend this to a friend? Yes
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Rating
Double head nice, massage not so nice
 from Arvada, CO,  May 3, 2013

This dual head system looks great, has nice water flow, but if you are looking for a massaging shower head, DON'T buy this one! Overall, I do like the product, but very disappointed in the massage feature.

  • Would you recommend this to a friend? Yes
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Rating

The biggest thing I was wondering about with this product was whether the two shower heads would operate at the same time. From the description of the valve, it seemed like they probably would, but I wasn't 100% sure when I ordered it. It DOES function with both shower heads at the same time, or you can just use one or the other. We are extremely happy with this versatility! Now the shower in the house we are renting can be a two-person without doing any plumbing changes! AND, the hose works great for washing the dog - I LOVE the water-saving trickle feature too. It's not a feature that we would normally use for us, but it's great to be able lather up the dog without losing the water temperature that is comfortable for him. My handyman husband found it very easy to install - no problems at all. All in all, great product! If I were doing an upscale remodel, I wouldn't choose this (the "chrome" just doesn't have the greatest appearance in the world), but for what we are using it for, it is PERFECT!

  • How did the color on site compare with the actual product? n/a
  • Please tell us about the quality of the product. It's not the best quality in the world, but for the price it is absolutely fine.
  • How accurate was the on site description of the product? Good, but could've been more detailed.
  • Would you recommend this to a friend? Yes
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Showing 1-8 of 8 reviews for this product
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