I like the finish and needed this to match the rest of our bathroom fixtures. The length and extra towel rack below the top shelf were desirable features. The product however came disassembled. The rods are screwed on one side to a holder and inserted into the right side holder, then pushed together. It saves space in packaging, which by the way was very well done, but I feel it could have come fully assembled without much more space required in packaging. The install instructions tell you to place the assembled rack on the wall, to trace the outlines of the brackets, which you will find to be a little cumbersome for a one-person job because of the play on the right side of the assembly (the side that is fitted not screwed). Actually this recommended method is a pretty silly !! All you really need is a measurement between the screw holes (take care to compress the sides together when you do this). You can do that when the rack is on the floor! The other peeve I had about this product is that the set screws used to tighten the bracket (all bathroom fixtures seem to use this method now) should have been bigger. The towel ring I bought from O had a much more wider diameter and more robust screw. For this application I felt the screws should have been bigger. They were pretty tedious to turn with the small Allan wrench. Other than that the product looks great!
Very pleased w/quality of this item. Functional, compact & offers great storage of towels in small bathrooms that do not have an abundance of storage. Would like to see addt'l accessories, such as paper holder/towel ring that match & would be available to purchase at Overstock.Com. Thank You.