I shop on OS all the time, and this is my most disappointing purchase. These chairs--although the style is great are horrible unless you are going for a cheap and shiny look for yourself. The velvet is the nylon type--not cotton-- and is so shiny its horrible. they are hard, and I will bet they will fall apart in a year or so. I am so disgusted at myself for not seeing this. As you are aware it is hard to return this type of thing to OS with out a big pain in the but.. so they are in my office. the experience will not make me not shop at OS any more... I love OS... but I will be sure to write "my" reviews... I don't always do it... to help others... so don't buy these unless you are going for cheap, shiny, and not in a good retro way... sorry!