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Kitchen Faucet
 from CA,  Jun 21, 2013

I love the looks of this faucet, however I have issues with the on/off handle. Don't know what the problem is, but it is difficult to get into the proper temperature position. Handle moves around a lot. Hope I can figure it out soon!

  • How did the color on site compare with the actual product? Perfect
  • Please tell us about the quality of the product. Good
  • How accurate was the on site description of the product? Good
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received wrong item twice when ordering this item
 from The Woodlands, TX,  May 2, 2013

I tried to order this faucet TWICE. first one I received came with white sprayer and only 9" reach (it's noted as a different manufacturor item number on box even). O assured me replacement would be correct. It was not. second one received had a stainless colored sprayer but was still not the 11" reach as noted in the description and was what I needed for my new sink. second one also had a different manufacturor item number on packge than what is in description. O very efficiently made arrangements for return of both items at their expense since I was shipped wrong item in both instances. rate O customer service high but their supplier for this particular item poor.

  • How did the color on site compare with the actual product? first faucet received came with white sprayer
  • Please tell us about the quality of the product. kingston brass quality is great. order processing quality is poor.
  • How accurate was the on site description of the product? never received the correct item. ended up ordering a different faucet instead.
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