I would consider this chair one of those things that is "too good to be true". The price is what drew me to the chair, but I would probably not buy this again.The chair vibrates way too loudly to be comfortable for any long period of time, especially in the head/neck section. It's as if no thought was given to dampening noise. The massage functions do work, and can be nice, but I can't get past the noise. It also vibrates my floor a fair amount, and I worry about the tenant below me.It is far from plush. When you sit down in it, there is very little "give", which is deceiving from the way it looks. The armrests, as can be seen from the picture, are barely padded. A minor issue, but annoying.The reclining mechanism feels cheap, and does not operate smoothly.Those are the reasons I wouldn't buy again. However, for the price, it is comfortable and doesn't look overly cheap. Next time I'd just spend a little more money on a standard recliner.