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Thu Dec 20 00:00:00 MST 2012onemoresmith Rating:5.0
I love this machine it did great the first day but then seemed to get confused so I had to downlead the software update from the website and that seemed to take care of the navigation problems and it was able to find it's way back to the home base. My house floors look cleaner.
Wed Dec 19 00:00:00 MST 2012bobbiweek Rating:4.0
Love this vacuum cleaner. I let it run during the day while I am busy working. It keeps the main areas dust free - I am happy with this purchase!
Wed Oct 02 00:00:00 MDT 2013ai56 Rating:5.0
I purchased this robot after having a roomba for a few years. The roomba never worked that great and finally died. I went without for a year, but having three dogs, one with long hair, I decided to shop for another. When I priced the roombas and also the neatos I couldn,t believe the prices. They all started at $300 ! When I saw this on overstock and read the reviews I decided to order it but also bought the 2 yr. warranty for $15. It works great, better than the roomba ever did. It will get stuck in certain places but you learn where they are and you block them off. It will run for 1-2 hours on one charge I am very happy especially since it cost 1/3 of the price of the other brands.
Fri Dec 07 00:00:00 MST 2012bobnunez Rating:3.0
The Vacuum appears to clean, but gets disoriented very easily. It cannot find its docking station readily. More often than not I have to take it to get charged. Construction seems to be sound, but intelligence is lacking.
Wed Jul 10 00:00:00 MDT 2013cal13 Rating:5.0
I've had my Neato for about 8 months and it works great. I run it twice a week in my upstairs rooms (bedrooms and bathrooms). I wouldnt run it unattended, though. Sometimes it will get stuck on a cord or the edge of a carpet and it needs to be moved. I use a vacuum to clean the hepa filter and that keeps it going longer.
Wed Jul 17 00:00:00 MDT 2013luck1 Rating:3.0
A large percent of the time, I have to babysit this robot. It gets stock in some areas, it runs out of batteries, etc. It is moody. Unfortunately, I don't have the time and patients. It did broke about 3 times within 6 months, but the manufacturer replace it with a brand new robot right away. Excellent customer service from the manufacturer.
Tue Aug 13 00:00:00 MDT 2013ps47 Rating:1.0
Product was wonderful for the 1st 3 months. After that it quit working. It is supposed to have a 1 year warranty, but I haven't had much luck with product support. After emailing a couple of times, they finally sent me a replacement part, which didn't make it work. Our emails went on for several months and I finally told them I wanted a working unit or my money back. They will not give me my money back, and if I want a refurbished unit, I have to pay the cost to send the product back. I don't think they would have offered a refurbished unit if I wouldn't have insisted. So hears the bottom line, it worked for 3 months, I purchased a brand new product and I can get a refurbished product if I am willing to pay the shipping cost!!!! DON'T WASTE YOUR MONEY!!!!