For Pet Owners - iTouchless - Vacuum Cleaners
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Fri Sep 06 00:00:00 MDT 2013yeamac Rating:4.0
Received the brown Dyson box from brown, opened it up, vacuum had some wear on the rollers but generally seemed to be in good condition. Put it together and got to work. Whoa! What's that smell?!? Smells kinda like a wet dog. A very strong pet odor. It most likely was coming from the filters. I called Dyson and explained about receiving the refurbished vacuum from Overstock and the horrible pet odor and asked about getting new filters. Dyson rep was not willing to send filters unless I paid retail price for them. I explained that this unit was refurbished and such an odor was unacceptable. The rep suggested I wash the filters in cold water. Ummm, yeah, like cold water is going to remove an odor! Not only that, this machine should have had the filters replaced when it was refurbished at the factory. Dyson rep didn't budge. I said I was going to return the item. Seemed like she could care less. (I didn't indicate I was going to get a replacement). Being a previous Dyson owner, and seeing how well this vacuum worked (in spite of the smell), I called Overstock to inquire about getting a replacement. The O. rep was GREAT! Sales rep had me on the phone all but 2 minutes. In that time she heard my complaint, set up a return with prepaid shipping label, and immediately sent me another vacuum, and didn't even double bill me. Received the second vacuum, put it together and fired it up ... Yea! no odor! Vacuum works like nobody's business! The day before I vacuumed our floors with our old DC17, and this DC41 pulled a surprising amount out of the carpet. This DC41 is suppose to have the most powerful suction of all Dysons. The ball was different compared to the traditional style, but overall is easy to operate. This vacuum is several pounds lighter. The canister is a bit smaller compared to the one on the DC17. Overall, I am very pleased with this purchase and especially Can't say much for Dyson's customer service, but Overstock's came through. So ding one star for Dyson shipping out the first vacuum with such a horrible odor. Other than that, it is a 5-star machine at the price overstock is charing for refurbished (plus $40 internet coupon).
Tue Aug 03 00:00:00 MDT 2010spimjik Rating:3.0
I had a irobot before this, after two years bumper sensor needed replacing and the cost of this vacuum was just a bit more than repair cost of irobot. It is not as "smart" as irobot (gets stuck more often than irobot) and also dirt container is rather small (works well for my one bed condo but larger than that you probably need to empty it in the middle of cleaning). Overall, I am happy with it. It does the job. Even it breaks in two years, with the price I've paid it is worth the money.
Mon Dec 28 00:00:00 MST 2009pattisu Rating:4.0
Does the job for dust and pet hair on hard floors. Not so good for carpets.
Tue Aug 10 00:00:00 MDT 2010happyinwyoming Rating:5.0
WORKS GREAT BETWEEN REGULAR VACUUMING. THE INSTRUCTIONS ARE A BIT VAGUE.
Thu Jun 27 00:00:00 MDT 2013brennan11 Rating:4.0
Very, very pleased so far. Vacuum did arrive one day later than quoted but not a big deal. Easy to assemble, up and running within 5 minutes of opening the box. We have a very fluffy Husky mix and two cats so hair builds up fast on our mostly carpeted floors. Had borrowed a vacuum before it arrived and this one STILL picked up a TON of hair and dirt that the other had missed. It also cleans spiky sandburs out of the carpet fibers with ease!! Extension tool works really well and adds significant reach. Edging tool works perfectly. Also came with a special pet hair tool (yay!) and a two sided brush attachment. Canister is very easy to clean. Rollers don't clog up. It is light and easy to maneuver and feels like it propels its self along going both backward and forward. Only complaint is that the handle comes unattached. It came off at one point as I balanced the vacuum with it while using the extension tool. The handle does fit on quite snugly so I'm hoping that was a one time quirk. All in all, an excellent vacuum for the price. Now to see how many years I can get out of it!
Fri Sep 26 00:00:00 MDT 2014bonisa Rating:5.0
Great product--very efficient, even with pesky dog hair, and many assorted tools to get the job done. My husband (the primary vacuum wielder in our family) absolutely loves it and sings its praises every time he uses it. I have to concur that it is easy to use, not heavy, and sucks well. Our dog (a smooth haired fox terrier) sheds so much that he should be bald by all rights, and his hair is almost pine-needle-like in texture, which makes it well-nigh impossible to remove from carpeting and rugs. This vacuum has enabled us to finally triumph over dog hair, at a very reasonable cost to boot. I would highly recommend this product!
Wed Mar 02 00:00:00 MST 2011adsc78 Rating:4.0
I've only had this vacuum for a few weeks but it does the job well. I have tile and carpet in my house and the vacuum does well on both surfaces. In addition, having the detachable canister feature is a bonus. It is a great vacuum especially for pet owners, hopefully it will last for a long time.
Thu Dec 19 00:00:00 MST 2013rainbowlover Rating:5.0
This is the best vacuum cleaner ever made. My parents have had this machine for over 20 years. Basically I grew up using this vacuum cleaner. Knowing that this is a very well made product I decided to purchase a refurbished one on Overstock. There are a couple of reasons I went this route. First, it's more affordable (new ~$XXXX), and second I would never be able to stand a home visit from one of the obnoxious rainbow dealers. They are truly unbearable. So this was a win-win for us. There are a couple of issues we encountered with the unit we received: a metal wand was bent and had to be replaced (already received from Overstock) and one hose attachment was damaged (replacement in progress). Love this machine and was dreaming of one for a long time. It's a must for any pet owner. I never write reviews (always read them), but I do feel very strongly about the incredible quality of this product. $$ well spent. FOR SURE
Sat Jul 31 00:00:00 MDT 2010redwillow876 Rating:5.0
Incredible suction! Finally! This awesome little vacuum has given me the edge in the war against pet hair! I'm the owner of 3 cats and a dog, and this vacuum has cut my floor cleaning time in half. Great on my rugs, hardwood floors, tile, and laminate! I'm so glad I no longer have to drag out the broom and dust pan! I can just keep vacuuming from one surface to the next, and I can reach my whole house from one centrally-located outlet! It has also worked great for a quick clean-up of white dog hair on my dark brown bonded leather sofas. This is the first canister vac I've owned, but it's so much easier to maneuver than my old bulky up-right vac...I now have no plans to ever own another up-right! I am happy enough with it overall to give it 5 stars, although I do have a few critiques: As others have mentioned, the cord keeper on the bottom is not terribly convenient, but not awful either - I can definitely deal with it. I'm glad it came with 2 bags because I looked for the required size before it arrived, and couldn't find them locally...Will have to order them online, which is a bit of an inconvenience. I wish the floor sweeper attachment was just a bit wider/bigger to cover more area, but the additional attachments included are great for cleaning fan blades, blinds, etc. And lastly, I notice that the plastic of the hose and the attachments is charged in such a way that pet hair sticks to it like a magnet...I end up having to vacuum a large amount of dog hair off the floor attachment when I'm done vacuuming my rugs, but that's not really a bad thing since it means I'm getting up even MORE pet hair! I can't imagine that anyone would be disappointed with this great little vacuum!
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