I purchased mine 8-13-13,two days ago,it started making a loud noise,I had my husband look at it,and he said a piece broke off the brush\brushplate.It is not useable,i called the company,and all they can do is give me the adress of a repair shop,the warranty is for 3 years,but there is no model number on mine,and i have no recipt for proof of purchase because I brought it thru the internet.I do not feel it is right to have to pay for repair myself.I really hate loising it,I used everyday,and love it's features.
After reading some harsh reviews, I was hesitant to make the purchase. I did so understanding that it would only work for 6 minutes if I used it on high. We have three cats and there are always some small areas that need to be cleaned (from fur) or cat litter) every day. This unit does it quickly and easily. Usually when someone says that a product sucks, it is not a good thing. In this case it is a very good thing since suction is important in any type of vacuum. So far I have not needed to put it on high and, it has not run out of battery before finishing what I want to do.
I researched and debated buying this product for a couple of months before purchasing. I AM NOT DISAPPOINTED IN ANYWAY. I run it every day sometimes twice a day and the dirt chamber is always full of dirt, cat hair, bird feathers, bird dander, bird pellets and even my hair. My floors are so clean == I am so happy! I have one wall to wall carpet left in my home which I am planning to replace with laminate flooring. It is thick pile and pine green (dark carpets show everthing, lint, cat hair) its a nightmare. Well I never expected this little robot to clean it as well as a full size vacuum but IT DID!! I bought the warranty so no worries for at least 3 years. I am getting rid of my full size vacuums and keeping only this. I might even buy the Scooba to mop the floors. Waiting on that one for now. BUY THIS - YOU WONT BE SORRY. My floor cleaning days are over! I hope someday there really will be a Rosie the Robot for sale. Counting the days.
I've only used this animal a couple of times, but each time I have, I am impressed. Definitely has superior suction as advertized.. It's relatively light and maneuverable. It is rather intriguing for a vacuum cleaner
Delivery was prompt.. no issues at all until the minor 'assembly required' part.. It could have been better documented beyond lots of colorful graphic images.. Yet, overall, I believe this was a good buy.
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