This faucet looks amazing, and comes in a spanking shiny box in a protective sock.
I installed it likety split BUT the lever for the faucet was loose at the start, and got looser and looser over time to the point that the thread has worn away and it's just sitting there, unsecured. Such a shame.
I guess you could live with this - but perhaps screw the lever in with plumber's tape OR epoxy the thing.
How did the color on site compare with the actual product? GOOD
Please tell us about the quality of the product. OK, but the faucet lever de-threaded and fell off in < 12 months
How accurate was the on site description of the product? Good
I have 2 issues with this faucet. The first is water is leaking on the inside nosel that retracts up into the permanent mount. This is a big issue since I have an electrical outlet directly under the faucet in the below cab. The second issue is there's no retracting spring under the sink to pull the nosel back into the holder. There's just a weight at the bottom which doesnt work well in my case. I do have something in the sink cabinet that isn't allowing it to easily retract, however, ive pulled the nosel all the way out to not allow item to prevent it from retracting and it still doesnt work. I love the looks of this faucet but am returning it. The leak started roughly 1 month after install.
I have to admit, the name of the company drew me in, being a Ghostbusters can and all. My wife and I had seen this faucet elsewhere for much more money, and decided to get it from Overstock. The only difficulty I had with the install was with how our water system was connected, no fault of the Vigo. Once installed, the sprayer is strong enough that you don't even need a "power spray" button at all. Easy pull down and replacement, looks great, and the company is a great one from which to buy. They annually donate a percentage of their profits to impoverished countries, and the faucet comes with a better warranty than most. I love washing dishes now, with Vigo- The Scour of Carpathia.
We bought this faucet back in spring of 2012, installed it in the fall. The style of it is PERFECT and therefore I'm very sad to leave this review. I have 2 complaints, one major, one minor. The minor complaint is that this faucet has no option to spray...only stream, which it does say in this bullet...and I knew going in...
"Faucet features single function pull-out faucet head with power stream"
My MAJOR complaint is that in less than 2 years of use, the chrome/stainless steel coating is chipping off the area where the pull-out head meets the fixed unit. I actually cut myself today, which has prompted me to leave this review. It is just my husband and myself, no kids, and we are not rough with our faucets. I can only imagine that this would not stand up to a full household of people using it. The actual function of the faucet is great. But I am definitely in need of a new faucet as I don't want stabbings by the flaking metal coating to be a part of my daily routine.
I honestly don't know what sort, if any, kind of warranty is on this, but I may pursue that. Although I'm not keen on getting another of the same due to the metal flaking/chipping issue.
I'm looking at Item #: 10570583, the Vigo undermount stainless steel sink and in the product description it states the finish is satin.
In the description for this faucet and soap dispenser it states the finish is polished. ?? I'd like to make sure the stainless are the same finish and quality in order to pair well. Can you help with this?urbanmyth on Sep 10, 2014Please enter a valid question.Answer This Question
Hello urbanmyth, the finishes may not match up 100%. However they should be close enough to pair well together. Thanks for shopping with us. J.Eoverstockcustomercare2 on Sep 12, 2014
Hello bekkering, the max countertop thickness should be 1 ¼ inches.
Have a great day!overstockcustomercare1 on Dec 19, 2013
how long does the spout pull out function stretch? I have a very deep sink and given how tall this faucet is I need a far reaching pull out.ckmm76 on Dec 7, 2013Please enter a valid question.Answer This Question
Hello kmm76, The faucet is expandable and retractable up to 30". Hope this information was helpful. Thank you for shopping with us!overstockcustomercare1 on Dec 9, 2013
Does the pull down part of the faucet use a magnet to snap back into place?gambit07 on Nov 4, 2013Please enter a valid question.Answer This Question
Thank you for contacting us gambit07. No it doesn’t have a magnet to snap back in place. It has a counter weight to hold in place.
Please let us know if you have any further questions.overstockcustomercare1 on Nov 14, 2013
Not really, and I was disappointed it's not a spray, but the price is right and it's very stylish!jeanzb on Nov 16, 2013
Hello msumominma, Pull Out, Two-Function Spray and the faucet features single function pull-out faucet head with power stream. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Aug 9, 2013
There is a limited lifetime warranty on the item. on May 1, 2012
how does the sprayer function turn on? on Mar 9, 2012Please enter a valid question.Answer This Question
This item features a dual pullout spray head for aerated flow or powerful spray. This is going to work the same as any other sprayer. The water has to be running before the sprayer will start working by the adjustment of a lever. This item also Includes a spray face that resists mineral buildup and is easy-to-clean.overstockcustomercare1 on Mar 12, 2012
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