Although I purchased this product almost 2 months ago, it was installed only 2 weeks ago and I wanted to make sure all was good before writing a review. First let me start out by saying this product came within two days in two (2) separate pages - one held the vessel sink and the other held the faucet and pop up drain. The boxes may have sustained a few bumps in shipping, but inside the box the products were packed well. The sink was in its own re-useable drawstring bag and so was the faucet. I inspected each for imperfections and found none. The installation was done with ease. However, five days after installation, I noticed that water was seeping through the seam of near the head. I no longer could send the product back to Overstock because the 30 days was up and I didn't purchase the extended plan, so I call up Vigo Industries. I had registered my product one it was installed to activate the limited life time warranty. When I spoke to technical support, they immediately knew what the problem was. The cartridge inside the faucet which stops the flow of water when you turn it off was defective, so a new one was sent out immediately - w/in 2 days. When I received it, I called tech support again and they gave me step by step instructions to remove and replace the cartridge. Vigo is an excellent brand and from having this experience, I know that they stand by their products. Thanks to O for bringing us great products at reasonable prices and thanks to Vigo Industries for standing by their products.
How did the color on site compare with the actual product? It was true to site.
Please tell us about the quality of the product. The quality was very good - high end
How accurate was the on site description of the product? The description was accurate.
Excellent. This is such a nice sink. The seashell sink design is so neat, and I wasn't even going for a beach theme in my bathroom or anything. The blue is accurate in the picture only I want to say it seems stronger than in the picture. It just stands out. I had to put a new counter top in, but it was well worth it. My bathroom has never looked better.
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