Fireplace was shipped promptly and my husband who is an experienced handy man assembled it by himself. He had to make a few minor adjustments to make everything fit but overall it was not a major project. The enclosed directions walked him through the process step by step. The remote control works great and the feature that controls the flames and the heat is a great option. I shopped at length for fireplaces and this unit was the best for looks and the features were better than the more expensive units I considered. Adds a great warmth and character to our living room.
- How did the color on site compare with the actual product? Color was just what I expected it to be.
- Please tell us about the quality of the product. Quality was medium but looks expensive.
- How accurate was the on site description of the product? The description matched my expectations.
I really enjoy this mantle fireplace! The two bookshelves are not attached at all to the fireplace center mantle unit, which I like for future moving of this piece. I've played around with placing the fireplace mantle by itself and the combining the two side bookshelves together, I love that I can move it around. The only frustrating part of this purchase was that more than half of the pre-drilled holes were not drilled! That could be a bit difficult for some on assembly. I was able to put it together, it just took more time and some muscle but it's not my first assembly of this type so I managed. All-in-all I would definitely purchase this fireplace again and recommend it to my friends!
- How did the color on site compare with the actual product? The color was slightly off. Online it looks white but in person it's definitely an off-white.
- Please tell us about the quality of the product. The quality of the product is very good and I'm very please with this purchase.
- How accurate was the on site description of the product? The description of this product is very accurate.
I was very pleased with the fireplace and bookcases! Upon assembling it, however, one piece had been drilled wrong and 3 holes were visible due to the error. I called customer service and was very impressed with the prompt attention given. Once the piece was identified, the customer service rep asked if I had other needs. I explained to her the remote didn't work, but it was probably the batteries. Four (4!!) days later, the replacement piece arrived, along with a remote! The fireplace is lovely and heats the room nicely. IT adds a bit of ambiance to the room without heat if desired. I would recommend this purchase to anyone with a cordless drill!! The assembly was much easier with another person to hold boards, etc.
Ok it does require some knowledge of assembly to properly put this item together. If you can't handle medium to complex IKEA style items or put together a child bicycle/tricycle - than stay away. But the other reviews of broken pieces and remotes not working are not my experience. In fact the only problem I had was one ambiguous instruction which caused me to install one panel upside-down (I did not notice until much later in the build, but a little ingenuity and touch paint and no one is wiser). Works well and looks great.
- How did the color on site compare with the actual product? Spot on
- Please tell us about the quality of the product. Quality is fine
- How accurate was the on site description of the product? Exact
In pictures, looks stunningly beautiful. In person, its actually more of a distressed look, the color is more of a beige than ivory, I was missing a part called customer service and it took like 8 days for them to get it out to me. Its ok, when actually assembled, but wish I would have just sent it back. Paid too much for be this dissatisfied.
I absolutely love this fireplace. This is my second one I ordered. I owned the oak one for about 2 years and loved it but have since moved it to the basement. I have off white tables and thought this would match a little better. It is more of a yellowish off white....hard to describe but since the tables aren't near the fireplace it looks fine. The flame looks real but is NOT multicolor. Some have more blues and yellows. Also, I don't know why some manufacturers don't make it to where you can shut off the beeps. Every time you adjust the flame or fan it beeps loudly. All in all I do enjoy it very much.
I am very pleased with this electric fireplace. The off white color goes well with my hundred year old home. My kids helped me put it together. Reviews mention holes in the front, but that just means they put the front piece on upside down. One base of the bookcase was wrong, but another was sent out quickly. I used it all last winter and this year starting at the first cold temps, though it can be used without heat. It warms up a small room quickly at your control.My many books fit in it; I love it!
Did a lot of searches online for an electric fireplace and then kept coming back to this one. Glad I went with this one! Looks very classy and the heat works well. Everyone has complimented it, some thought it was real! Love this fireplace!
I am a renter and I purchased this electric fireplace to give my apartment a homey feel. It did just that! The only negative thing I would say about this item is that it came in three separate boxes and had way too many pieces to assemble. It might not have been so bad if I had help. Still a great buy!
It's kinda cheap but looks really good. Its a cam lock type furniture and some of the holes where oblong. All and all I'm satisfied with it. The instructions are poor but you can get through it. I did have an issue but was resolved very quickly by overstock.com.
This was a great find for my living room which I'm redoing in cream and black,I needed a tv stand also and saw this and wow it all came together like killing two birds with one stone, I got a tv stand and fireplace for a great price and what a bonus this buy was,I luv it.
First of all, please keep in mind that this piece of furniture is IVORY. It is not white or even off white. I have seen reviews stating that the color is ugly however, I found it very nice. It it a true antique ivory (which is darker than an off white or regular ivory) and has the rubbed look in places. It was easy to put together. I did it myself (I am female) however, it is very heavy once it is complete so you may need help moving it afterward. The bookcases separate from the fireplace to make this easier and the fireplace looks good with or without them in case you want to use them elsewhere. The flames are real looking and you can use them with or without the heat (which also works great) in case you just want the ambiance that a fireplace gives. The only reason I gave it 4 stars instead of 5 is because the frame that fits behind the mantle and in front of the firebox did not line up to the holes that were there to be used. However, I lined it up after putting the sides on and used a power screw driver and zapped the screws right in with no issues. I would definitely recommend this purchase.
The fireplace is gorgeous and is easily put together with instructions. However, it wasn't ivory, more like a old yellow color. Also, when we turned the fireplace on the faux wood inside of the heater was cracked and revealed the lights behind it. I notified overstock and they immediately sent me out the replacement heater, so that is not a part of my score. The color was just disappointing. I painted it a antique white and put a glaze on it to make it appear distressed. Now it's my favorite piece in the house! Despite the negatives, I still think it's well worth the money! It's heavy and good quality.