We would NOT recommend this product. It is NOT ultra plush as advertised, we had to add a topper for comfort. It is NOT 12" as advertised, it's 9"...and that's after letting it "fluff" for five days. Also, it is not perfectly square, the bottom slants inward even after having it for a month. There is no place in the description indicating it's made in China. Had we known, we would NOT have purchased it. All I can say is that it's false advertising all around.
- How did the color on site compare with the actual product? N/A
- Please tell us about the quality of the product. Poor quality
- How accurate was the on site description of the product? Site description not accurate
This mattress arrives all rolled up. The quality of the outer fabric is quite poor. The springs so far seem fine, but it is definitely not the same quality mattress you would get delivered from your local mattress store. You get what you pay for, and the price reflects that.
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. not great
- How accurate was the on site description of the product? somewhat
Coil springs seem fine. Foam topper is defective. Topper upholstery appears to be for 2.5 inch thick foam. Foam NEVER expands. Perhaps the warehouse held it compressed too long or in high heat. Foam is 1/2" of crispy biscuit. Coils very effective at isolating motion, and nice firm support, but needs topper to distribute your weight and smooth the tops of the springs. Plan on cutting away the pillow top and add a new one.
Did not like this mattress at all. It is not as thick as mentioned in the description. It is not sturdy despite of the fact it is placed over a very solid box spring. It was packed very well to protect it during the shipping and probably that's why I am giving 2 stars.
This was a gift for my son. He wanted a med/firm mattress. I was skeptical of buying a mattress online but this turned out to be a great choice. Since I live in a different state I was able to ship this directly to him. It was easy once I decided on what mattress I was getting. I placed my order, he received the mattress sooner then was expected. Thanks Overstock you made this process very simple.
Had mattress for 2 days. Never reached its 11 inches as advertised. Pillow top had no substance. Flat as a pancake. Mattress had 3 large craters in it. Called customer service and the rep. stated we cannot accept returns on mattresses. Your out of luck. Also purchased the 14" memory foam mattress. That one was ok. Go elsewhere to get your mattress. Cardi's or Jordan's for sure.