You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I love this product! I have a thick mattress and for once, this product fit down the sides and far enough under the mattress so it stays where it belongs! I have washed my mattress pad now only once, but it came out perfect. It didn't shrink or bunch up at all. This is a mattress pad I would highly recommend. The price is very affordable as well. I am very satisfied with this product and I would purchase it again if I had the need for another mattress pad.
This is a very high quality product that fit our large Simmons pillowtop mattress perfectly. It is generously deep, very smooth and doesn't add bulk. The sides are nice and stretchy.
I washed the mattress pad before the first use. Some of the quilting stitching came out, maybe 10%, while being washed. I needed to stitch the effected areas by sewing machine which took at least a half hour. It was quicker to stitch it than to return the item.
I purchased this product for a relative and washed it for him before use. Unfortunately, many of the threads became undone. There was not time to buy a replacement mattress pad, so I just used it. Was very displeased with the quality of the pad.
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