After purchasing several toasters which failed the simple task of toasting english muffins/toast I almost gave up. I took a leap of faith and was pleasantly surprised and content with this item. The toast comes out nice and brown. Thank you. The search is finally over.
I purchased this toaster to replace my older one which was toasting bread unevenly, dark on one side and light on the other. Unfortunately, this toaster did exactly the same thing. In addition, it does not seem to have enough weight to keep the end from lifting when the handle is depressed but that is a minor issue. The style is very nice and I liked the fact that the controls are on the front instead of the end. The symbols are not the most clear on the controls but are OK. I informed Overstock about the uneven toasting problem and they immediately sent me an RMA # so I could return it. Customer service as excellent as usual.
This toaster is a bit on the small side for the bread I typically eat. Have it set to toast light and I flip it over and toast it again so the top of the bread gets toasted. This is not at all a big issue for me, but it might be for some. The sleek design is attractive mad matches my fridge.