THERE IS NO WARRANTY FROM THE MANUFACTURER! Even if you purchase the extended warranty, it does not covet rips at or near seams, which is what I have experienced. I do love the look of the piece and have been using it as a kitchen dining bench. After a few months, one of the buttons popped off and a then few months later, a seam ripped! And once that starts, the stress from surrounding material keeps adding to the rip if you sit near it. I contacted Overstock, but they can not fix what is wrong. If the defect occurs in under the first 30 days, it can be returned - but as we know, most thinks break after that!
How did the color on site compare with the actual product? same
Please tell us about the quality of the product. Ripped after 4 months of use
How accurate was the on site description of the product? acurate
This bench looks as good if not better than the picture on the website. I had a few different places to use it in my house, but I finally settled on my entry. It is just the perfect style. Do not pass this one up!
While this bench is undeniably beautiful, the springs in it squeak like mad when you sit on it. Every inch is squeaky, and continues squeaking while you're sitting on it.... tying shoes, etc. It makes it feel "cheap" despite the high-class look. I placed this thing by my front door, and now every guest I have sits on it and remarks at how squeaky it is.
It's so bad, I'm considering returning it - even as cheap as it was.
This bench looks great, but it is not well made. It was in our formal living room for a few months but never used. I go to sit on it and one leg falls off. My husband tries to put it back together but the screw holes are too big. I called overstock for replacement parts but they said they cant help me and that i am stuck with it.
This bench looks beautiful in my master bathroom. I chose it to place on top of an oriental rug hoping you would be able to see the rug's pattern underneath. It show just like I hoped. Assembly was simple--about 5 minutes. I like it so much I may order another one for the foot of the bed in the guest bedroom. At about half the cost of a nearly identical item in a local furniture store, it's a great bargain.
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