after receiving new seat I discovered the hinges were bent and the seat was crooked on the toilet. I had to send it back and ordered a new one. replacement seat arrived and one of the hinge screws was stripped and didn't hold. I kept the seat anyway but it seems the quality control at the factory isn't very good. overstock did a very good job and it wasn't their fault. thanks again for your customer service.
We are a family of three very healthy weight people whom by no means abuse our toilet seats yet one week after we installed this one it broke completely off at the bolts .
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. terrible
- How accurate was the on site description of the product? good
Love my new toilet seat. I hate being an adult and having to buy a freaking toilet seat, but this one is so cute! It's sleek and pretty. Easy installation. Fit my toilet perfectly. Plus, it's easy to clean.
- How did the color on site compare with the actual product? Great.
- Please tell us about the quality of the product. It's so nice. Great quality for the price.
- How accurate was the on site description of the product? Accurate.