The shipping was fast & the packaging was great (very protected). The chandelier itself is wood w/ arms that move (for positioning) We put the lamp on a dimmer switch better to adjust the strength of the light. Only uses regular light bulbs, it says not to use the new energy efficient ones. It really creates a rosy glow in my hall. To us its pleasing but be aware that even though the shades look on the brown side this may be your result as well. Overall we are very happy with our purchase.