I helped my 73-year-old mother purchase two of these lamps on-line. They shipped promptely and we were happy with that. The lamps are beautiful tones on cream with the black canes and scalloping around the bottom make this lamp really pretty. The black canes that hold the lamp together are not led, but I wasn't expecting it. I give this lamp a four because I thought the canes could have been a little neater, but overall the lamps still look lovely. My mother was very happy with them except on one lamp the scalloping was not fully attached to the glass. I don't believe this happened during shipping because they lamps are packed extremely well. I called customer service for my mother and I'm more than pleased. The customer service representative was very helpful and friendly. I told him the issue and he placed an order for the replacement shade. I recieved a complete lamp within 2 weeks. My mother is happy now and that makes me happy. I don't think you'll be disappointed with this lamp or Overstock's customer service department.
The only down point I found is that the light bulb sockets are a little low compared to the shade. Standing up, the bulbs are invisible. Sitting next to it, the bottom of the bulbs are visible, even though I am using the smallest 25 watts I could find (yes, there are some smaller than others. Hard to find, but are out there.). The original size 60 watts that I tried were too bright for a reading lamp - at least for me.
I gave this as a gift. It goes well with the earth tones of her home. She loved it!
- How did the color on site compare with the actual product? dead on
- Please tell us about the quality of the product. high
- How accurate was the on site description of the product? got what I thought I would
Very pleased with this lamp, I also bought the matching floor lamp. Just what I wanted for a guest bedroom with a brass bed, colorful antique quilt, and tan walls. I had looked online and in stores and these lamps fit the bill for style, quality and price. Quality of the metal between the glass pieces is not tip-top (could snag a dust cloth in some places) but lamps are sturdy and pretty.
This is a beautiful lamp, but it has several obvious defects. Several of the glass panels are pitted or have small bubbles that you could feel and see. Also, the base of the lamp is not completely stained. This is toward the top of the base so it is not very visible. Overall, this is definitely not a good value.
The lamp is lovely and matches the floor lamp perfectly. I will say that I was pleasantly surprised at the quick and pleasant help I received from O when the first lamp arrived broken and was immediately replaced. Thank you for the excellent service, O!
The description of this lamp states that it is made of hand-cut glass and metal. Imagine my surprise when it arrived and it is entirely made of resin. There is NO glass and NO metal. I"m not sure how anyone could give this a good rating after reading a misleading product description. The entire shade is molded plastic, including the scalloped edging, the base is resin. Customer service tried telling me that I got the wrong lamp, but the one I got looks EXACTLY like the one in the photo and my packing ticket states that this lamp is made of glass and metal. A complete and total fabrication.
Love the way the lamp looks in my study room. Just a little disappointed the shade wasn't more cream color.
- How did the color on site compare with the actual product? The online color looked more cream but my shade is more white.
- Please tell us about the quality of the product. Quality is good
- How accurate was the on site description of the product? The shade color was different from picture I saw on line.