Big problem is that top of mug so easily comes loose when you're holding or drinking. Result is that beverage spills out on hand or clothes. It simply needs a firmer commitment to the mug. Without this design improvement, it's a non-starter. With it, I'd be quite satisfied. I bought two mugs at once and both have this problem.
Did the color match the color displayed onsite? yes
How is the quality of the product? defective
Did the description onsite accurately describe the product? partially
We needed cups to fit under the coffee maker dispenser and these were perfect. The lid doesn't stay on well unless you make sure and give it an extra twist to be sure it is snug. Not so sure I woul want to travel with it!
How did the color on site compare with the actual product? Perfect
Please tell us about the quality of the product. Good
How accurate was the on site description of the product? Perfect
i bought the Thermos Thermax 16-oz Stainless Steel Desk Mug set, one came with a handle already on the mug and the other came in a plastic sleeve. How am I supposed to put the handle on the other mug?pruffin1 on Sep 5, 2012Please enter a valid question.Answer This Question
You will be contacted promptly, by customer service. Please feel free to contact us again with any concerns or further questions.overstockcustomercare1 on Sep 6, 2012
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