Big problem is that top of mug so easily comes loose when you're holding or drinking. Result is that beverage spills out on hand or clothes. It simply needs a firmer commitment to the mug. Without this design improvement, it's a non-starter. With it, I'd be quite satisfied. I bought two mugs at once and both have this problem.
- Did the color match the color displayed onsite? yes
- How is the quality of the product? defective
- Did the description onsite accurately describe the product? partially
We needed cups to fit under the coffee maker dispenser and these were perfect. The lid doesn't stay on well unless you make sure and give it an extra twist to be sure it is snug. Not so sure I woul want to travel with it!
- How did the color on site compare with the actual product? Perfect
- Please tell us about the quality of the product. Good
- How accurate was the on site description of the product? Perfect
I exchanged the original order because the lids were not secure and tight. They tended to pop off. The replacements are a bit more secure but not much of an improvement.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. General quality was OK
- How accurate was the on site description of the product? Very accurate