Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage.
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Note:
This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home, excluding rural routes, remote
areas not in close proximity to areas commonly serviced by freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening
phone numbers during check out so our carrier can contact you to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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This sauna is a pleasure to own. It heats quickly and is low maintenance. The unit is made of quality components in the USA. The difference shows when compared to the less expensive cedar or hemlock imports. Assembly requires 2-3 adults, but is straight forward to do. Make sure you place it where you want it because it's difficult to move once bolted together. Delivery leaves something to be desired. It arrives in several boxes, all of which are heavy, and delivery is only to the curb. You may want to offer a cash incentive to the delivery person to get the thing near or inside a door. We didn't and suffered for it.
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