I just had to write a review, praising this product. It is very high quality and looks so expensive! Yes, there are a lot of parts to assemble, however if you take your time and follow the instructions, it looks beautiful. It took my husband about 4 hours to assemble the buffet and another 2 for the hutch. We are totally happy with this product. It came very timely within 2 days and was packaged very well to keep all the pieces in perfect condition. I will definitely buy from overstock again.
My wife and I were so excited to get the hutch, we had looked at quite a few but this one stood out to us. But my joy was quickly smashed once I began to assemble it. The bottom line is that this hutch has all the fit and finish of ***-*** furniture. It was poorly fitted, parts don't line up, there are big gaps in seems. The doors and drawers don't close flush. It is overall a honorably constructed piece of furniture. If I could I would send the thing back for a refund. Please don't waste your money. It's not worth half the price. This is my fifth furniture purchase from Overstock and it's the only one that I hate, the rest I really like. I hope I can sell it and get some of my money back. What a huge disappointment!
Although it was not that easy to assemble (you need 2 sets of hands), I was very confident of the strength of the cabinet. It makes a welcome addition to our kitchen, and enables us to store all the small appliances out of sight. It also saved us over $400. as compared to another product of similar quality. That amount in exchange for my time made it well worth the effort. I have no problem recommending it to anyone. It is well built and seems able to stand up to the punishment we can give it.
The piece came in a timely manner, but I was not able to even do the first step in the assembly because one of the first parts was drilled wrong and the hardware didn't fit. I waited ten days for a replacement part and it took a number of phone calls and emails. In the meantime, the rest was stacked in sorted piles in my living room. While waiting for the replacement part, I assembled the drawers and wine rack. The predrilled holes in the drawers did not align and I had to redrill them, the wine rack has one side that the screws will not stay in, and one of the handles will not stay on the drawer. The wood tops on the buffet and on the hutch have three areas each where a cluster of small nails were pounded in. This appears to be someone's attempt at a distressed wood look, but it just looks BAD. Now with it assembled and in place, it looks ok and is the right size and style for my room, so I am keeping it. I will paint the white parts though, because the distressed areas on the paint are weird. Just random places with paint scraped off instead of in areas where you would expect to see wear.
For the average consumer ordering this product, the absence of clarification as to ASSEMBLY requirements is almost obscene! We had no idea we would receive 3 80+ lb boxes with EVERY single piece of the hutch and buffet in pieces. We even had to put the drawers together!! The directions were vague and two average folks are not equipped for this kind of construction. The only parts that came redone, the tracks for the drawers and the hinges for the doors, were bent and unaligned. We hammered and adjusted for a good two or more hours two make things shut and close. Get your WD 40 out so the drawers shut! This took three full days, a lot of tears, frustration, and exhaustion! The end product...we luv it. Did we almost throw it out , piece by piece it came to us in, several times!! False advertising!! Assembly for experts, not us simple folks.