I was very excited to make this purchase until I received the unit. There were many manufacturing issues with this set. I was amazed that the table and chairs passed quality control. Several of the granite inlays were chipped at the edges. The wood had several areas on the table and chairs where bare wood was showing. The wood on the eating surface had a very notceable divot and had several areas where the manufacturer made some obvious spot reapirs to the lacquer. I returned the product. I had no issues with shipping or returning the table for a full refund from O.co.
- How did the color on site compare with the actual product? True to color
- Please tell us about the quality of the product. Poor
- How accurate was the on site description of the product? As stated
Be prepared with your tools. The chairs arrive completely unassembled. The product was packed extremely well, as a tip unscrew the chair seats a little to get the plastic completely off. My husband used a cordless drill with the proper bit to assemble the chairs so it would go more quickly. One chair was flawed - cracked upon putting it together and it didn't sit level. Overstock/the manufacturer quickly sent out a replacement with no questions asked and worked to ensure it arrived quickly and we were happy. The table looks beautiful and is holding up well to the wear and tear of my family. For the price of this product, I would recommend it.
- How did the color on site compare with the actual product? As pictured
- Please tell us about the quality of the product. Given the cost of the product, the quality was in line.
- How accurate was the on site description of the product? Accurate