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Misrepresented item - reason for Poor Rating
 from Nashville, TN,  Dec 9, 2012

The description of this item was WRITTEN as beige but the picture shown was DARK CHOCOLATE - complete opposite. I questioned Customer Service and supposedly after checking was told that the picture was correct and the color was definitely DARK CHOCOLATE. However, a beige sectional was delivered. Except for incurring the cost of returning this huge sectional - are you kidding, I was offered $100 in restitution. After balking, I agreed to $150. There's nothing wrong with the quality of the sectional HOWEVER, it's not as represented and having spent over $1500 NOT WHAT I REQUESTED OR WANTED. Would not purchase from Overstock again.

  • How did the color on site compare with the actual product? opposite
  • Please tell us about the quality of the product. good
  • How accurate was the on site description of the product? completely wront
  • Would you recommend this to a friend? No
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Rating
Best Comfy Couch to date
 from Tallahassee, FL,  Jan 4, 2013

We replaced our leather set, which my husband hated!!! This one is versatile with the large ottoman, and is really comfortable. We hope it lasts for years!!!

  • How did the color on site compare with the actual product? Great
  • Please tell us about the quality of the product. Super
  • How accurate was the on site description of the product? Great
  • Would you recommend this to a friend? Yes
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