I ordered this couch and when I learned it had been delivered I was excited to return home and sit on my new couch. I was surprised and a little dismayed when I opened my front door and saw this huge box! After wrestling it from the box and sorting out the assembly (There were limited instructions) I was on my way! 1 1/2 hours later I was done! After disposing of the mass of cardboard I sat on the couch! Initially I was apprehensive of the firmness, but I have come to appreciate it - it gives the couch a well built feel. It looks good in my living room and can easily seat four adults. For the price you can't go wrong! Buy one!
- How did the color on site compare with the actual product? Perfect match
- Please tell us about the quality of the product. Well constructed and a firm but comfortable seat
- How accurate was the on site description of the product? It matched perfectly
5 years ago I purchased an Eldridge Chestnut sofa from Overstock. I was very pleased and trying to get a matching couch. There was none available so I purchased this one thinking they would coordinate. That didn't work out, now I am trying to find a love seat to match this one. It was fairly easy to assemble and good quality.
- How did the color on site compare with the actual product? Much darker, more like cocoa butter velvet
- Please tell us about the quality of the product. Seems sturdy and comfortable
- How accurate was the on site description of the product? Not quite as pluch as I expected.
Sofa arrived with no instructions nor screws. Screws Sunday subsequently sent with still no instructions. I figured out how to piece it together, discovered that the back was cracked. OS gave me a partial refund and I kept the sofa. One month later wires began to stick out of cushions. I live alone so no unusual use. IS refunded my money after much haggling and picture taking. The sofa is pretty to view, but DEFINITELY the most UNCOMFORTABLE sofa EVER. Waiting for my new sofa that I purchased with seeing and trying out first. This one is going right to the curb. Thank you OS for refunding my money!!
I've been ordering from Overstock for a long time and I'm almost ALWAYS completely satisfied with their merchandise and service. This one time was a bust for me though. I really didn't think this sofa was worth even that low price. It arrived in a box in sections, which before assembly looked like hunks of wood covered in cheap fabric. It was very stiff and had no give at all. Had to return it. I ended up purchasing a similarly styled sofa on sale at a furniture store, *** less and far superior quality. Overstock still gets a big thumbs up from me, however. I think this is the only time I've ever returned a product because I was dissatisfied.