I am disappointed to find upon arrival that though the description clearly says the plates are made of porcelain, the box says they are stoneware.
When I called customer service, they tried to be helpful, offered to refund my money, but in the end I have to pack everything back up, haul it all to UPS and send it back.
I am reminded why I hesitated to order dinnerware over the internet.
I'm giving the product three stars for false advertising. They are lovely plates, but I have found that stoneware chips easily, which is why I specifically chose these plates based on the fact they said they were made of porcelain.
How did the color on site compare with the actual product? Very Good
Please tell us about the quality of the product. On first sight it looks fine
How accurate was the on site description of the product? Not accurate
I read the reviews before purchasing 2 sets, one in blue and one in green. They came packaged together in a big box that was pretty well thrashed by UPS. The two inner boxes were very well wrapped but I could hear the suspicious jingle of broken glass. I immediately opened and unwrapped all dishware and sure enough one of the bowls was broken. I contacted Overstock Customer Service and without a hassle a new bowl was shipped out. The dishware is heavy and quite substantial. I love the glazed look of earthenware. I have not experienced any problems yet with spoon scratches on the black interior of the bowls. This is being used in a second home so the use i not quite as frequent as our main home. But I have them stacked in an open server and they are pretty enough to display. I would definitely recommend this set.
I have had this dinnerware in my home for several months. I love the colors and the design. However, we already have several bowls that have been chipped. I should have known when the dinnerware arrived and several bowls were broken and chipped that I was in trouble. The bowls chipped in shipment were promptly replaced by Overstock so no problems there. You have to be extremely careful when stacking and using the bowls. I have teens in the house and they are rough on dishes. I also chipped one myself while unloading from the dishwasher and hitting the edge of my counter. If you order these just handle with care!
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