I am disappointed to find upon arrival that though the description clearly says the plates are made of porcelain, the box says they are stoneware.
When I called customer service, they tried to be helpful, offered to refund my money, but in the end I have to pack everything back up, haul it all to UPS and send it back.
I am reminded why I hesitated to order dinnerware over the internet.
I'm giving the product three stars for false advertising. They are lovely plates, but I have found that stoneware chips easily, which is why I specifically chose these plates based on the fact they said they were made of porcelain.
How did the color on site compare with the actual product? Very Good
Please tell us about the quality of the product. On first sight it looks fine
How accurate was the on site description of the product? Not accurate
I have had this dinnerware in my home for several months. I love the colors and the design. However, we already have several bowls that have been chipped. I should have known when the dinnerware arrived and several bowls were broken and chipped that I was in trouble. The bowls chipped in shipment were promptly replaced by Overstock so no problems there. You have to be extremely careful when stacking and using the bowls. I have teens in the house and they are rough on dishes. I also chipped one myself while unloading from the dishwasher and hitting the edge of my counter. If you order these just handle with care!
Fast shipping, we just got our two sets 5 days after we ordered them. The quality is better than expected! This dinnerware is thick heavy solid Pieces. Beautiful, looks better than in the picture. Exceptional quality, would highly recommend, very happy.
P.S. In other reviews customers described the black rim as silver or gray/silver. I make ceramic pottery for a living; the glaze is a BLACK SATIN OR MATT, the silver like appearance is the characteristic of the glaze do to reflective lighting. They may be dishwasher safe, but I wouldn’t recommend washing them in the dishwasher due to extreme heat, if you open the dishwasher to soon after it shuts off the ambient air temperature will cool them down to fast causing stress and making them weak and susceptible to breakage and chipping. And it is Porcelain not Stoneware; if you place a really strong bright light up to it will just show through.
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