I am disappointed to find upon arrival that though the description clearly says the plates are made of porcelain, the box says they are stoneware. When I called customer service, they tried to be helpful, offered to refund my money, but in the end I have to pack everything back up, haul it all to UPS and send it back. I am reminded why I hesitated to order dinnerware over the internet. I'm giving the product three stars for false advertising. They are lovely plates, but I have found that stoneware chips easily, which is why I specifically chose these plates based on the fact they said they were made of porcelain.
- How did the color on site compare with the actual product? Very Good
- Please tell us about the quality of the product. On first sight it looks fine
- How accurate was the on site description of the product? Not accurate
This dinnerware set is more beautiful than shown on-line. I really like the size of the bowls. The color and detail is fabulous! Very pleased and highly recommend.
- How did the color on site compare with the actual product? Same color as in picture
- Please tell us about the quality of the product. Excellent Quality - Better than I imagines
- How accurate was the on site description of the product? Very Accurate
I read the reviews before purchasing 2 sets, one in blue and one in green. They came packaged together in a big box that was pretty well thrashed by UPS. The two inner boxes were very well wrapped but I could hear the suspicious jingle of broken glass. I immediately opened and unwrapped all dishware and sure enough one of the bowls was broken. I contacted Overstock Customer Service and without a hassle a new bowl was shipped out. The dishware is heavy and quite substantial. I love the glazed look of earthenware. I have not experienced any problems yet with spoon scratches on the black interior of the bowls. This is being used in a second home so the use i not quite as frequent as our main home. But I have them stacked in an open server and they are pretty enough to display. I would definitely recommend this set.
I have had this dinnerware in my home for several months. I love the colors and the design. However, we already have several bowls that have been chipped. I should have known when the dinnerware arrived and several bowls were broken and chipped that I was in trouble. The bowls chipped in shipment were promptly replaced by Overstock so no problems there. You have to be extremely careful when stacking and using the bowls. I have teens in the house and they are rough on dishes. I also chipped one myself while unloading from the dishwasher and hitting the edge of my counter. If you order these just handle with care!
Fast shipping, we just got our two sets 5 days after we ordered them. The quality is better than expected! This dinnerware is thick heavy solid Pieces. Beautiful, looks better than in the picture. Exceptional quality, would highly recommend, very happy. P.S. In other reviews customers described the black rim as silver or gray/silver. I make ceramic pottery for a living; the glaze is a BLACK SATIN OR MATT, the silver like appearance is the characteristic of the glaze do to reflective lighting. They may be dishwasher safe, but I wouldn’t recommend washing them in the dishwasher due to extreme heat, if you open the dishwasher to soon after it shuts off the ambient air temperature will cool them down to fast causing stress and making them weak and susceptible to breakage and chipping. And it is Porcelain not Stoneware; if you place a really strong bright light up to it will just show through.
These are beautiful dishes, and we really like them. Our only complaint is the black surface inside the bowls does scratch, like if you were to beat an egg in these bowls (as we did), it would leave dozens of permanent marks. Also, the bowls are way too big for our preferences. Overall, a good purchase and we're enjoying the dishes.
This was shipped quickly and packaged well (only 1 broken salad plate from the 2 sets that I bought). I love that these dishes are very heavy, although they seem more like stone than porcelain. Im worried about them chipping...but time will tell!
- How did the color on site compare with the actual product? Seem a bit lighter in person
- Please tell us about the quality of the product. Good
- How accurate was the on site description of the product? Are these porcelain?
Beautiful dinnerware. Love the color. Two pieces arrived broken, Overstock replaced them through Customer Service, within a week. Could not be happier with color and quality. Are heavier than typical dinnerware, but that is likely a good thing!
- How did the color on site compare with the actual product? Excact
- Please tell us about the quality of the product. High quality
- How accurate was the on site description of the product? Very