Our four packs of dishes arrived and three dishes were broken in the process. Overstock was so wonderful in replacing these. Immediately, I emailed about this problem and immediately they answered. I got an email each day telling me the status of fixing the problem. They had to find these in the warehouse and decide how to replace them. They were very prompt and very generous with the replacements. I am so thankful that we chose this website as I cannot imagine anyone else comparing with extremely caring and efficient service like they gave us. Thanks so much!
- How did the color on site compare with the actual product? the same
- Please tell us about the quality of the product. good quality, nice sheen, nice feel with the cups when drinking from them
- How accurate was the on site description of the product? very accurate
I was very happy with my experience shopping at overstock.com. A couple of dishes were broken. I called and the problem was handled quickly and to my satisfaction. Replacement dishes were received a few days later.
- How did the color on site compare with the actual product? excellent
- Please tell us about the quality of the product. excellent
- How accurate was the on site description of the product? excellent