This bench is lovely and was very easy to put together, but the inside dimensions specified in the Q&A were not correct, which was an issue for me since I bought the bench to store specific objects. Kept the bench since it really is a lovely bench, but one of the reasons I bought at overstock.com is because the Q&A was so good about providing dimensions for the inside of storage benches, and it's frustrating to have done so much research to find something that would meet my needs, only to find out... it didn't meet my needs.
How did the color on site compare with the actual product? pretty close to exact
Please tell us about the quality of the product. Easy to put together, very attractive
How accurate was the on site description of the product? Wrong inner dimensions in Q&A
Although this was a beautiful and well constructed storage bench it was definitely mildewed. The outer box was dry as well as the outside of the bag it was enclosed in. As soon as I took it out of the box and bag all I could smell was mildew. I immediately took it out of my house and contacted customer service. It took them 5 minutes to resolve the issue and refund my purchase. It is too bad because it was a perfect bench for my bedroom. I plan to try to buy furniture made in the US. Overstock was great though and I plan to make many more purchases from them!
The bench was exactly what I was looking for and would be perfect except for the strong musty, moldy smell inside the bench!. I have aired it outside, used baking soda to try to get rid of the smell but no luck. I would return the bench but unfortunately while trying to vacuum it out to see if that would help with the smell, the lining almost shredded - which actually enabled me to see that the wood underneath is moldy, and appears that at sometime the benches were water damaged or something. So, listen to reviews and don't purchase this. Sad, because it really is nice looking.
Bed bench arrived exactly on time. It came perfectly packaged, but the material had green ink stains on it. The fabric is not the quality pictured, and it was extremely uncomfortable to sit on. I returned it.
I bought this storage bench for my mother's house. The bench is placed in front of her sofa and fits the small place well. The lid is easy for my mother to lift (she's 85 with severe rheumatoid arthritis) and is an idea storage bin for blankets, pillows, etc. Very pleased with this purchase and it is well worth its price.
How did the color on site compare with the actual product? The color is a bit more of a tan.
Please tell us about the quality of the product. The quality is excellent.
How accurate was the on site description of the product? Almost perfect.
I was hesitant to purchase this bench because of all of the complaints of an odor coming from inside. Then I saw a review that said the odor problem had been fixed. This bench works perfectly at the end of my bed and is exactly what I wanted. The color and quality of the material was great and there was no smell coming from the inside; other than the smell of new furniture.
you had mentioned the odor issue has been addressed in this section. but one of the reviewer who made the purchase on may says it has the odor. does this still has the odor issue. love the look of the bench!pfrankl on Jul 3, 2014Please enter a valid question.Answer This Question
The odor issue is gone and the bench holds up quite well under daily use.careview on Jul 3, 2014
One review says that the "inside dimensions" are incorrect, but it doesn't provide the actual dimensions. What are they? My purchase depends on this information.
The product details say:
Inside dimensions: 9 inches high x 39.5 inches long x 14 inches deep
In the Q&A about inside dimensions, it says:
The inside dimensions are 13 inches wide by 38 inches long by 13.5 inches high. overstockcustomercare1 on Aug 29, 2012kingclan on Mar 21, 2014Please enter a valid question.Answer This Question
Hello kingclan, we have doubled checked the inside storage dimensions and 9 inches high x 39.5 inches long x 14 inches deep is correct. Thank you for checking with us.
overstockcustomercare1 on Mar 21, 2014
Just curious if the feet might be replaced with some sort of standard caster to enable it to roll? Is there an "industry standard" for leg attachments? Tnx!magoo1234 on Dec 6, 2013Please enter a valid question.Answer This Question
Hello magoo1234, It doesn't look like it would be a problem to replace the legs for casters if you wanted. However, any changes would void the warranty and we cannot make that recommendation. Thank you for shopping with us. overstockcustomercare1 on Dec 6, 2013
Can we find out anything regarding chemicals used in manufacturing of the fabric/upholstery, interior batting or foam, and wood?magoo1234 on Dec 5, 2013Please enter a valid question.Answer This Question
I returned the one I ordered because of the smell and dampnessnmrod on Dec 10, 2013
Hello magoo1234, We are not able to get these information, as the ottoman is made from raw material from different suppliers. Thank you for shopping with us.overstockcustomercare1 on Dec 10, 2013
Thanks. I'm growing increasingly concerned about the chemicals used in upholstery and in some wood furniture. Some of the items I've purchased from Overstock have a strong chemical smell that needs to 'air out,' and I don't know what it is, or if it's safe. Then of course there's all the stuff you can't smell... I think I'll do a search on "organic" and see what comes up!magoo1234 on Dec 10, 2013
Hello lipsync, The only assembly necessary on this item should be just attaching the legs. Thank you for shopping with us. overstockcustomercare1 on Nov 12, 2013
Next to none. I also read about some weird smell, I did not have any bad odors on mine, and I have an extremely sensitive nose!50statetraveller on Jan 11, 2014
I'm interested in purchasing this bench however I'm relectant due to the reviews that note a strong "mildew" odor. May I ask please if this issue has been addressed?decoratingdiva58 on Oct 21, 2013Please enter a valid question.Answer This Question
Hello decoratingdiva58, Yes, it has been addressed and we are getting in a new shipment around mid November. Thank you for checking with us.overstockcustomercare1 on Oct 22, 2013
This bench is completely sturdy enough for 2 people to sit on.reffinej on Mar 14, 2013
Yes. We use this to sit on all the time. Great size storage.r2g2000 on May 26, 2013
I don't know if my first question went through so I am asking again. How much smaller are the dimentions than originally specified? I love the bench but I need ample storage space and now I am wondering if the bench will be too small.greatselections on Feb 12, 2013Please enter a valid question.Answer This Question
Thank you for your question on this beautiful bench. The dimensions on the website are correct; 42 inches wide x 19 inches high x 17 inches deep. I apologize for the confusion.overstockcustomercare1 on Feb 20, 2013
The inside dimensions are wrong, there are about 5" difference on the high. I'm returning mine because I needed to utilize all the storage space, otherwise the bench looks very nice.texas06 on Mar 6, 2013
I bought this bench, love it. I'm looking for a club chair style in a similar cream color. I like many chairs on your site, but are listed as beige. Could you recommend a close match in a chair (that is not brown or tan).leuk01 on Jan 21, 2013Please enter a valid question.Answer This Question
Thank you very much for interest may we recommend 14330189 to match this item.overstockcustomercare1 on Jan 21, 2013
What shade of "cream" is this? Is it closer to off-white or is it a little bit of tannish specks in it ? It looks like the material may be somewhat tweadish with a few different speck colors in it ? (didn't want anything too light)dawniemarie on Jan 8, 2013Please enter a valid question.Answer This Question
The digital images we display have the most accurate color possible. However, due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen.overstockcustomercare1 on Jan 9, 2013
This material is a solid color of cream.r2g2000 on May 26, 2013
The material on the benches (2) that I received was more of a heather beige with undertones of tan in it. I didn't think it was cream at all.kouturekittyn on Jul 3, 2013
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