I just bought a new condo and needed a sofa for my living room. I saw this one on OS and really liked the detail on it. I looked around at many furniture stores and nothing beat the style and price of this sofa. I have never bought a large furniture piece online, but trusted the other reviews. It does take some time to ship, but I was not in a hurry for the sofa. I was contacted by the delivery service and set up a time to bring the sofa to my condo. The delivery guys were great and even brought the sofa up to my 3rd floor condo. The sofa looks even better than the picture. I am highly satisfied with the sofa and would recommend to others.
I have been waiting for two months for my sofa and love seat to be delivered. I cannot say what the quality of the product will be considering that I still do not have it. The delivery company lost the first set, and it would seem that the second set may not arrive either. Do yourself a favor and go to custom order furniture. Then you may actually get it sometime in this lifetime. I will never do business with Overstock dot com again.
We had this since July last year. - Not enough cushioning above the springs in the middle cushion, painful springs can be felt when one is sitting - The springs shifted and there this ditch between middle and left cushions - Heaviest person in our house hold is 165 lbs - I called overstock to complain about this and they said they will notify the supplier, they never got back to me.
I researched a long time before making this purchase. Good value when I purchased after the holidays and enrolled in the Club to get better savings. The only problem was that the delivery was to front door in one huge box (bigger than my body); the delivery men would not unpack and it took some creativity for me to personally cut the box away from the contents and unpack. Very frustrating! The couch came in 2 main pieces - back is separate and needs to be slipped into the actual couch. Foots have to be turned and inserted into pre-drilled holes, so one has to turn the actual couch over to do so. The fabric is good quality. Overall, would recommend but one needs to know how it is delivered and built.
I tried to cancel the order before it shipped. Wasn't able to without paying for all kinds of fees! Delivered in 2 pieces the delivery men handed me the feet and said here you have to put them on! R you serious!!! Very unhappy with the sofa it's way to small , very uncomfortable. I hate it...but am stuck with it cause Overstock sucks!
We bought this sofa and matching loveseat(see review) for our new house. I have never purchased a large piece of furniture online before and was a little hesitant but figured I would give it a shot. After pricing furniture in various retail stores, Overstock had the best price, and the best quality piece of furniture we were looking for. The delivery was excellent, and took just a little over a week (including a weekend and a holiday) to receive the couches. I was updated with phone calls on the day and time of my delivery, and two gentlemen helped to bring the furniture inside. The couch is just as pictured and looks like I paid a lot more than I did. The studs and wood piece on the bottom and legs look outstanding. The couch is firm, but really supportive and comfortable. I purchased the warranty along with this couch. I am not disappointed. Thanks Overstock!!