First of all, the good news. Customer service was good considering the problems I had. The bad news, I think this product is a "seconds" because there are areas where unfinished spots were painted over, a few dents were painted over. And the materials discription was not good enough to provide me with information such as the backs and bottoms of dressers and nightstands. They are all a hard cardboard. Not very durable. The first dresser and mirror were damaged and the second dresser and mirror were fine except for painted over dents and unfinished spots.