These stools look beautiful. Unfortunately the box arrived in such poor condition that I wasn't able to put them together. It was taped with one small piece of packing tape across the side of the box (not down the long opening) and the parts inside were loosely moving around and not wrapped. I pulled one broken piece out before I gave up and called to set up a return.
In the end I think the stools may have been too oversized for my counter island area anyway, but they really were beautiful and I loved the curve back design.
Not sure if Overstock was at fault for the condition of the item/box or UPS, but nevertheless Overstock was amazing about processing a return and I had the refund back in my paypal within 2 business days. UPS never came back for the box so sadly we had to put the entire thing out with the trash. :(
We four of these bar stools, as well as the matching kitchen table and chairs for our informal eat in kitchen area. We have had the furniture for two months, and everything looks great. The bar stools are very easy to assemble, and are very sturdy once put together, and are even comfortable to sit in. This set looks way more expensive than it was, this is a very nice set, and it is very well priced.
I was hesitant to purchase chairs online-I wrote down the measurements from the product description and compared them to counter stools I found in local furniture stores ( which were priced significantly higher!). The mixed reviews also had me concerned....but I ordered 4 chairs and hoped for the best. Couldn't' be happier with them! The hardware was neatly contained in a plastic bag, and everything was well padded. No damage whatsoever. The tiny wrench that is included is not helpful-we used a power drill with screwdriver bit, and assembly was very easy. True, the "distressed" finish is not what I would consider to be artistically distressed, but with 4 grandchildren under the age of 4, they will be naturally distressed in no time!
How did the color on site compare with the actual product? Very close
Please tell us about the quality of the product. Great
How accurate was the on site description of the product? Very close
These Counter height chairs are very nice and sturdy. took about 20 minutes to assemble. we only ordered the 2 prior to ordering matching chairs for our dining table.. They are a bit larger than I expected and that is nice as well..
These chairs were NOT easy to put together! And the instruction sheet needs to be reviewed and tweaked. Also, two of the chairs were not constructed properly, and we ended up with the bars either slanted the opposite direction of all of the other chairs or, in one case, we had to leave one of the bars off because there was not a hole for it. Not even sure if that chair is safe to sit in! The ones that we were able to put together are very pretty...but honestly, I don't know if it was worth it. We have two of our eight chairs that don't look right, and one of those I am worried about someone sitting on it.
I purchased 2sets of these chairs-very happy with them but 2 of the caps that cover the screws on the back of the chairs are missing.....how can I contact the manufacturer for replacements? Thank you!jillmc225 on Dec 1, 2013Please enter a valid question.Answer This Question
Thank you for your question. I am very sorry about this! We would happy to get you replacement pieces. Please e-mail our customer team at (https://help.overstock.com/app/ask) or call directly 1-800-The-BIG-O (843-2446). Please let me know if you have any further questions, and thank you for shopping with us! Have a great day! -Racheloverstockcustomercare2 on Dec 1, 2013
These chairs would be perfect for my kitchen, but I really need 3. Would it be possible to order just one more in addition to the set of 2?pjh004 on Aug 1, 2013Please enter a valid question.Answer This Question
I'm sorry we only sell these in sets of 2.
Thank you for shopping with us! overstockcustomercare1 on Aug 7, 2013
Hi robingeorge, we think we found the ones you are talking about. Is it item number 13009899, if so I would recommend signing up for the subscription and we can send you updates as we receive them. Items are restocked as they become available, however we cannot guarantee an item will be restocked. Please feel free to check back with us periodically to see if the item has returned if you would like. Thanks for shopping with us. overstockcustomercare1 on May 10, 2013
I see that the seat height is 24 inches... Is this from the top or bottom of the seat? My table is 32 inches from the ground. If the 24 inches is from the top, these might work. If not I think the 18 inch chairs might be better?shnanners1 on Apr 9, 2013Please enter a valid question.Answer This Question
Hello shnanners1...the 24 inch seat height is from the floor to the seat. Thank you for shopping with us.overstockcustomercare1 on Apr 15, 2013
This stool was offered in white until recently. I need to order 2 of the white ones. Are they coming back in stock? on Sep 24, 2012Please enter a valid question.Answer This Question
We do not know when or if the white will be coming back. Please check back.overstockcustomercare1 on Sep 25, 2012
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