This is a quality set and the weight of the pieces makes it seem a whole lot more expensive.
- How did the color on site compare with the actual product? This set is much darker than shown on! So be aware. It is more like a dark walnut.
- Please tell us about the quality of the product. The qualify of the product is very good. The drawers have the smooth metal coasters and all pieces are a good weight. It is feels very solid and not wobbly at all. Really pretty but I wish it would have been more like the color in the photo. But I am gonna keep. Assembling the footboard is tricky, be sure to lay headboard down on floor with sides pointing up towards ceiling and get ladder to stand on to attach both ends onto screws at the same time.
- How accurate was the on site description of the product? Everything was accurate except for color of product.
I was very nervous about buying this product on-line without ever seeing it in person. I researched it as much as I could online because the description wasn't very detailed and there were only two reviews. I looked at other reviews for the different pieces of the same set because I assumed I could expect the quality to be the same. That added a few more reviews to read, but still not much detail about the product. I found the same set at other web site stores and also found the manufacturer as well. Overstock beat all their prices. One thing to note...many folks commented on the actual finish being darker than the walnut description. On one of the other sites, it listed the finish as cherry...but it was the same set. The finish is definitely more cherry than walnut. I worked in a furniture warehouse as a young man, so I am very familiar with the quality variances of different brands of furniture. Having never heard of rubberwood, I researched that as well. I found that it's relatively common on cheaper furniture, but it is sturdy. I wouldn't call the price of 5 pc bedroom set cheap, but I realize a solid maple, oak, or cherry bedroom set would be thousands more. Still a couple grand plus the cost of an extra nightstand and the entertainment cabinet is a big investment. And to drop that kind of money sight-unseen had me worried. I was apprehensive. Well, I couldn't be happier. The set is beautiful. It's heavy, and it definitely has the look of a much more expensive set. Even the insides of the drawers are really nice. My only real complaint is...a couple of the drawers won't stay closed. They drift open. But, I realize that's because the unit isn't perfectly level. Because of my carpet, and pushing the unit up close to the wall, it leans forward just a hair, but that's enough for a couple of the drawers to open. I just used felt adhesive pads on the sides of the drawers to create a little friction so they dont slide open by themselves. Not a huge issue. The mirror did come cracked. I inspected the box on delivery but there was no visible damage. The crack is in the corner and runs from the bottom to the side about 5 inches long. I contacted Overstock immediately, and they said they could send a new mirror. They only asked that I send them pictures of the damage. They seem very willing to make this right, and I will post an update with the outcome. I was surprised this was the only real damage. When I worked in a furniture store, the amount of damage to the furniture we received was shocking. We had 3 full time furniture repair men that would fix the newly delivered furniture before it went out to the customer. Thats another reason I was nervous, but with the exception of the mirror it was pretty much perfect. Last gripe. I'm not sure why this set didn't come with the white glove delivery service. I had the delivery guys leave the furniture in my front yard and I unpacked and dollyed it in myself. Did I mention it was heavy? They offered to bring it inside, but the boxes were dirty and huge so unpacking it inside would have made it even harder. The pieces are packed very well and the amount of styrofoam and cardboard is a real pain to dispose of yourself. That's why I wish they would offer the white glove delivery. Overall very happy. Any complaint I have has nothing to do with the quality or Overstock just minor irritants. The set is beautiful , sturdy, heavy, and the bed was easy to put together. I did it by myself while I was home alone, and it only took my about 45 minutes once it was unpacked. Of course, having your own tools help. I love the set and I highly recommend it to anyone thinking of buying it.
We love our new bedroom set! The style of the bed is what drew me to this set. I love the curve of the side rails into the headboard. The set is very good quality. I was worried about buying furniture without actually getting to touch it or test the drawers first, but the set feels quite substantial. All the drawers, but one, roll very smoothly. We had to take the drawers out in order to bring it up the stairs. When we tried to put the one drawer back in, it just doesn't slide right. The bed wasn't hard to put together. It took my husband and I 1 1/2 hours to assemble and that was with a 2 and 4 year old running in and out. We are very happy with this purchase. The delivery was also super speedy. We had it the next week after we ordered it.
- How did the color on site compare with the actual product? Color is darker, as others have said. This was a good thing for us
- Please tell us about the quality of the product. Great Quality
- How accurate was the on site description of the product? Very accurate
Love the set. Good quality construction and looks. Only downside is that the draws do not slide as smoothly as I would like. The white glove delivery was flawless and well worth the extra $$. Overstock need to have a better system to offer this service. I had to call them to order the white glove service as it was not an option when purchasing the set.
This set arrived fully assembled except for the bed. As someone else stated the color was darker but I expected it. Every piece was impeccably packaged and arrived without damaged. My only complaint was a small corner of the headboard missed a little of the stained finish which I can touch up. I would highly recommend this set for the quality & price!
I received my new Lancashire Walnut 5-piece Curved Sleigh Queen-size Bedroom Set and I couldn't be happier. The look and quality are beyond my expectations. The sleek look and sleep comfort of the platform bed has me tossing my box spring right out the window (well not literally ha)! As others have noted, the color is darker than shown on the website but at the same time gives it a much richer look. There was just a small dent in one of the pieces, i presume from the forklift (these things happen) but Overstock is sending a replacement right away. This was a great choice Overstock!