Title says it all, but I'll elaborate:
1) This is not made to withstand even moderate use (soft, thin wood frame, just a few lightweight screws holding joints together, etc.).
2) The single-page multiply-photocopied directions were difficult to understand and ambiguous at times.
3) The arm of my sofa arrived with a gash, due to the incredibly thin and unpadded cardboard box the sofa arrived in. It would have been a nightmare to repack for return, so I decided to live with it, but I'm not happy.
Three years later and this sofa is not sagging, nor is the leather discolored. I have cats and they did not scratch it, maybe because the leather is hard. My husband put it together without my help. The wood has become scratched in places but I hid it with a wood color pen, cherry color. All in all pleased over time.
How did the color on site compare with the actual product? Same
Please tell us about the quality of the product. very good.
How accurate was the on site description of the product? accurate.
The box it came in was in great condition, no damage during shipping, all the pieces were there and in great condition, and all the hardware was accounted for. My husband and I put it together (it does take 2 people) in about half an hour. It looks wonderful with the rest of our set, we could not be happier! The Bi-Cast Leather is so beautiful and easy to clean!!!
We really like the sofa-it's very comfortable and looks great. Only had it for a few weeks so don't know how well it will hold up but did buy warranty service for $50. Sofa went together easily--only question is that there are velcro fasteners for the back cushions and the placement suggests the back cushions should butt the seat cushions on the side rather than the top, making the seat cushions stick out too far past the frame in front. So we are just not using them and seems to make no difference.
Looks very nice, very comfortable and an excellent value for the price,so far ;o)
you should run from this product like the wind. poor design, poor quality. you can scratch the finish off with your finger nail. Back bows so bad, that unless placed against a wall i wouldn't feel comfortable having guests sit on it. bottom is attached with drywall screws, no lie, there design calls for 1 1/4 inch drywall screws to hold the base together. The connections of the arm and back pieces strip out easily. One connection didn't even have the necessary pieces to screw it together, replacement part, stripped out immediately. The only piece i would even consider would be the chair. Love seat and sofa should be avoided at all costs. I wouldn't pay **** for another set as you are just throwing money away.
I wanted something a little smaller for my living room and this just fit the bill. It is good quality and is comfortable. Probably not the sofa to snuggle on for a nap but good for sitting. A little difficult to put together. Would buy again.
Hello prussian1, You have five major pieces that form the frame including the two arms, seat and back bases and a piece called a stretcher that connects them together. Then the seat and back cushions are added. It looks pretty simple and straight forward. Thank you for checking with us.
overstockcustomercare1 on Nov 8, 2013
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