Bed was ok quality but when it was packed one piece of each side of the bed w as left uncovered in the box and there was a piece of wood stapled to the headboard for no reason that seems to have scratched all over those two pieces of wood on Two sets...yes two sets. Customer service was great. But I wasn't willing to take a third. Ups picked up for free and I was given full refund in less than 3 days.
I bought this bed for my son's room. When I put it together, I noticed the side upright pieces was heavily scratched from shipping. Also, when I screwed in the side screw in started to come through the other side and started to bow the piece. I called Overstock and they had me submit pics to their picture request department. Within a day they had gotten back to me. Bottom line, after much discussion, they couldn't get the replacement part, rather, they had to send a completely new bed. They told me to pick out the pieces I needed and ship the rest back at their expense. This was a headache but it was the only solution if I wanted those 2 replacement pieces. They also offered me a free membership ($xx value) to their Club O and $xx.xx off my purchase. Overall, I really like the bed and the way it looks.
I recieved this piece and it is very thin wood. It was damageg with scratches all over it. After a lenghty process they agreed to send me a new one -so I packed up the old one ready for pick up. Then I get the new one with the same damage.. It seems there is some sort of problem packing or storing them-not sure very annoying.
Hello marvolousml1, Unfortunately we were unable to determine the max weight limit for each shelf. I apoloigze about that inconvenience. Tested at 350 pounds. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Jul 22, 2013
What is the exact sizes of the mattress and box spring required to make this bed set look like the image posted?gsundt on Jan 3, 2013Please enter a valid question.Answer This Question
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