While this product serves the purpose for which I ordered it (to toast larger pieces of bread) and provides a nice crisp piece of toast, the claim you see in bold red, white and blue insignia (Made in USA) is FALSE. This is a major reason I ordered this toaster. Upon receipt, both the box and on the toaster itself show that it was made in China. I try not to buy products Made in China. While I am not returning this appliance, I was clearly 'hoodwinked' by false advertising on its website page here. BUYER BEWARE: This is not the first product I have ordered via mail order or online that claimed to be made in the USA but was not.
I've had 3 of these toasters since April. The 1st one worked okay for a while, then only toasted on one side of the bread. They replaced it and the 2nd one started arcing in the slot of the control arm. They had me send it to a repair shop, couldn't fix it so they sent me a 3rd. It was arcing (electrical flash) in the control lever slot too. They had me send it back and I haven't heard a word since. 2 weeks now.
This is a really nice looking toaster with lots of great features. Had I reviewed it when I first got it I would have given it a 5. Unfortunately after less than 2 months of light use it quit locking in when the lever was pushed down. I have to jiggle it around for awhile before it will catch. So far it's still usable but is a pain and I fear that it will stop locking all together before long.
We purchased this primarily based on it's dimensions so that it would fit under our counter on a narrow shelf. Also because it was a T Fal product but were pleasantly surprised by the speed and accuracy of the toasting process. Excellent product!
When looking for a toaster that could fit any type of bread, I was shocked at the limited options in the stores and the high prices. I then turned to overstock and found this lovely toaster for an awesome price. So far it has worked perfectly and hasn't burnt a single thing.