I like english muffins, not a bagel person. Loved the design of this toaster a lot, and in particular liked the lift lever, but the main reason I bought this was to toast & toast evenly. My EMuffins came out one end burned and the other end barely warm. I could look down into the product & see the inconsistency of the heating elements. It was not that it toasted differently front to back, but end to end. If I lightly toasted, remove the muffin and flipped it and lightly toasted again, it got close to what I want without burning, but why does a toaster have to be high maintenance? returning it.
Loved the style of the toaster, and people commented on it. However, the coils did not heat correctly. Part of one side did not turn red, resulting in uneven toasting. Sadly, had to return for a more "standard looking" toaster that functioned correctly.