Syracuse 5-piece Bedroom Set

Rating

THis set is absolutely beautiful! I live in rural Vermont, so it took approximately 10 days for the set to arrive after shipping. All of the boxes were free of damage, but one piece did sustain damage. I contacted Overstock and it was quickly resolved, sending me a replacement piece of furniture. THe fright company delivery person was exceptionally nice and helpful. I highly recommend purchasing this set, very sophhisticated! My only complaint would be that the drawers could be sturdier, but they work just fine.

• How often do you shop at Overstock.com? Few times a year
• Are you a Club O Member? No

Rating

I was very hesitant at first to make such a major furniture purchase without first actually seeing it, but this was a WONDERFUL decision. I have purchased from Overstock before and have always been pleased, but not with such a major purchase. I will trust them from here on out with any purchase!!! The set is absolutely beautiful and made of good hard sturdy wood. The only problem that I experienced with the order was that 3 of the pieces were damaged, but no to any fault of Overstock. The shipping company they used must have been dropping the furniture into the trucks from the top of a building. They quickly shipped replacement pieces with no hassle and they arrived quickly with no damages anywhere whatsoever. I would definitely (and will definitley in the very near future) order more furniture and anything else!!!

• How often do you shop at Overstock.com? Few times a year
• Are you a Club O Member? No

Rating

The color and style are awesome for a contemporary bedroom. The only reason I didn't give this review all 5 stars is that I am having an impossible time trying to order an extra end table to match the set. I've tried Overstock customer service, the manufactorer, and the shipper-to no avail. Desperate to complete the set. Otherwise, I absolutely love the set.

• How often do you shop at Overstock.com? Few times a year
• Are you a Club O Member? No

Rating

My wife and I purchased this set for our guest bedroom in order to accommodate friends who were coming into town for a visit. The bedroom set arrived quickly (within a week of placing the order). It was well made, heavy construction, nice lines, smooth drawers, etc. However, once we unpacked the headboard, we found a deep scratch in the wood. Also, the dresser was broken at the bottom, resulting in none of the drawers closing smoothly. We had to return the broken items, which were not replaced for two weeks (and after our company had left town). We later found out that one of the Overstock staff did not process our return order correctly, resulting in the delay. Staff, while helpful, did nothing to expedite our replacement furniture. Not our best shopping experience, but aside from the hassle of returning the broken items and scheduling the deliverys, all was well with the purchase itself. Definitely worth the money for five pieces of furniture.

• How often do you shop at Overstock.com? Few times a year
• Are you a Club O Member? No

Rating

I was hesitant to buy such a large product online, but I'm so glad I did. It looks so nice in the room and looks more expensive than it was. I thought I would have to put it all together myself, but it was all together besides the bed. The only thing I don't like is that the finish shows every fingerprint and smudge, so I am always rubbing it down. Other than that, I get tons of compliments on it! I highly recommend this product!

• How often do you shop at Overstock.com? Few times a year
• Are you a Club O Member? No